Email:
 Password:

About Us

Consulting

Research:

News

Careers

Contact Us

Event Registration


MERCATOR ADVISORY GROUP
is the leading independent research and advisory services firm exclusively focused on the banking and payments industry.

 Web 2.0? (Virtual Banking) 
 2007 Online Payments Market in China: Market Overview and Major Players 
 Forget Older Baby Boomers: Younger Boomers Should Be the Focus of Aggressive Bank Marketing 
 Testing Merchant Acceptance of Prepaid Online: Have Gift Card, Will Lift 
 Contactless Card Market in China 2007 
 Online Collections Solutions: Morphing to Intelligent Interactive Cardholder Servicing 
 Small Business Banking Changing Landscape 
 Retail-ization of Corporate Banking 
 US Wireless POS: Gets Up from the Table and Runs Out the Door 
 Network Exclusivity: The Changing Direction of the Industry 
 Restricted Authorization Networks: Winner Takes All 
 The Evolving Landscape for Prepaid Cards in Latin America and Europe 
 P2P Lending: Why Not P2B2P? (Peer to Bank to Peer) 
 Mobile Payment Case Studies: UMPay and China's Mobile Payment Market 
 A Seamless POS Future: Moving Order Entry and Payments into an iPod 
 Mobile Banking: Just Getting Off the Ground 
 Merchant Cash Advance: Industry Primer and 2008 Outlook 

“Naturally banks are efficiency and profit maximizers, but current rewards and overdraft fees policies are jeopardizing the long-term health of retail customer satisfaction and loyalty. By retaining 2 to 5 business day check clearing schedules and largest-first check payment policies, banks have seen their insufficient check fee income increased to $17.5 billion. However, that income, which represents only 6 percent of the U.S. banking industry non-interest income, has generated outsized customer discontent and defections and we predict, that left unaddressed, will prompt both legislative and judiciary scrutiny and regulation.”

Elizabeth Rowe
Group Director, Banking Advisory Services

Copyright © 2003-2008 by Mercator Advisory Group, Inc. All Rights Reserved.