Service Description

U.S. small businesses are often heralded as the engines of job creation and entrepreneurial activity. Yet small businesses are frequently the orphan business line in many financial institutions and payment providers, underappreciated and poorly served. Mercator Advisory Group’s Small Business PaymentsInsights Survey provides data and expert analysis on the small business payments market in the United States through a series of three annual Insight Summary Reports based on a national survey conducted annually among business owners, leaders, and decision makers at U.S. small businesses whose revenues are between $100,000 and $10 million per year.

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Service Director

Nicholas Bisconti
Nicholas BiscontiDirector, Primary Research Services

Contributing Analyst

Ben Danner
Ben DannerAnalyst, Research Services

Contributing Analyst

Pragya Khanal
Pragya KhanalAnalyst, Research Services

Documents

Business Credit Cards and B2B Payments: More Credit, Please

In-Depth Report / Karen Augustine / November 2017


Payment Acceptance in a Complex Environment: Banks, Watch Out

In-Depth Report / Karen Augustine / July 2017


2017 Small Business Payments and Banking Survey – Banner 1

Crosstabs / Karen Augustine / July 2017


Business Banking Services: Expanding Online and Mobile

In-Depth Report / Karen Augustine / February 2017


Business Credit Cards and B2B Payments: Addressing Credit Opportunity

In-Depth Report / Karen Augustine / December 2016


Payment Acceptance in a Complex Environment

In-Depth Report / Ken Paterson / November 2016


2016 Small Business Payments and Banking Survey – Banner 1

Crosstabs / Karen Augustine / November 2016


2016 Small Business Payments and Banking Survey – Banner 2

Crosstabs / Karen Augustine / November 2016


2016 Small Business Payments and Banking Survey – Banner 3

Crosstabs / Karen Augustine / November 2016


2016 Small Business Payments and Banking Survey – Banner 4

Crosstabs / Karen Augustine / November 2016


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