Service Description

U.S. small businesses are often heralded as the engines of job creation and entrepreneurial activity. Yet small businesses are frequently the orphan business line in many financial institutions and payment providers, underappreciated and poorly served. Mercator Advisory Group’s Small Business PaymentsInsights Survey provides data and expert analysis on the small business payments market in the United States through a series of three annual Insight Summary Reports based on a national survey conducted annually among business owners, leaders, and decision makers at U.S. small businesses whose revenues are between $100,000 and $10 million per year.

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Service Director

Nicholas Bisconti
Nicholas BiscontiDirector, Primary Research Services

Contributing Analyst

Ben Danner
Ben DannerAnalyst, Research Services

Contributing Analyst

Pragya Khanal
Pragya KhanalAnalyst, Research Services

Documents

Small Business Payments Acceptance: More Payment Options Creeping In

In-Depth Report / Peter Reville / October 2019


Payment Cards and B2B Payments: Riding a Wave of Positivity

In-Depth Report / Peter Reville / July 2019






Small Business Banking: A Captive Audience

In-Depth Report / Karen Augustine / November 2018



2018 Small Business Payments and Banking Survey – Banner 1

Crosstabs / Karen Augustine / June 2018


2018 Small Business Payments and Banking Survey – Banner 2

Crosstabs / Karen Augustine / June 2018


Payment Acceptance as Digital Channels Expand

In-Depth Report / Karen Augustine / June 2018


2018 Small Business Payments and Banking Survey – Banner 3

Crosstabs / Karen Augustine / June 2018


2018 Small Business Payments and Banking Survey – Banner 4

Crosstabs / Karen Augustine / June 2018


2017 Small Business Payments and Banking Survey – Banner 2

Crosstabs / Karen Augustine / February 2018


Business Banking Services: Keeping Up with Millennial Owners

In-Depth Report / Karen Augustine / February 2018


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