Service Description
U.S. small businesses are often heralded as the engines of job creation and entrepreneurial activity. Yet small businesses are frequently the orphan business line in many financial institutions and payment providers, underappreciated and poorly served. Mercator Advisory Group’s Small Business PaymentsInsights Survey provides data and expert analysis on the small business payments market in the United States through a series of three annual Insight Summary Reports based on a national survey conducted annually among business owners, leaders, and decision makers at U.S. small businesses whose revenues are between $100,000 and $10 million per year.
Lead Analyst
Contributing Analyst
Contributing Analyst
Documents
2022 Small Business PaymentsInsights: Small Business Trends in Payments
In-Depth Report / Ben Danner / December 2022
2022 Small Business PaymentsInsights: Exhibit
In-Depth Report / Ben Danner / December 2022
2021 Small Business PaymentsInsights: Consumer Purchasing Options
In-Depth Report / Nicholas Bisconti / December 2021
2021 Small Business PaymentsInsights: Payment Acceptance Support Services
In-Depth Report / Nicholas Bisconti / December 2021
2021 Small Business Payments Survey – Banner 4
Crosstabs / Nicholas Bisconti / September 2021
2021 Small Business Payments Survey – Banner 3
Crosstabs / Nicholas Bisconti / September 2021
2021 Small Business Payments Survey – Banner 2
Crosstabs / Nicholas Bisconti / September 2021
2021 Small Business Payments Survey – Banner 1
Crosstabs / Nicholas Bisconti / September 2021
2021 Small Business PaymentsInsights: Business Operations – In the Midst of a Pandemic
In-Depth Report / Nicholas Bisconti / September 2021
2020 Small Business PaymentsInsights: SMB Attitudes and Banking – Charting a New Course
In-Depth Report / Mercator Research Team / December 2020
Payment Acceptance – The Payments Shift
In-Depth Report / Peter Reville / September 2020
2020 Small Business Payments Survey – Banner 4
Crosstabs / Peter Reville / July 2020
2020 Small Business Payments Survey – Banner 3
Crosstabs / Peter Reville / July 2020
2020 Small Business Payments Survey – Banner 2
Crosstabs / Peter Reville / July 2020
2020 Small Business Payments Survey – Banner 1
Crosstabs / Peter Reville / July 2020
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