Service Description

U.S. small businesses are often heralded as the engines of job creation and entrepreneurial activity. Yet small businesses are frequently the orphan business line in many financial institutions and payment providers, underappreciated and poorly served. Mercator Advisory Group’s Small Business PaymentsInsights Survey provides data and expert analysis on the small business payments and banking market in the United States through a series of three annual Insight Summary Reports based on a national survey conducted annually among business owners, leaders, and decision makers at U.S. small businesses whose revenues are between $100,000 and $10 million per year.

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Service Director

Nicholas Bisconti
Nicholas BiscontiDirector, Primary Research Services

Contributing Analyst

Ben Danner
Ben DannerAnalyst, Research Services

Contributing Analyst

Pragya Khanal
Pragya KhanalAnalyst, Research Services

Documents

2021 Small Business PaymentsInsights: Consumer Purchasing Options

In-Depth Report / Nicholas Bisconti / December 2021


2021 Small Business PaymentsInsights: Payment Acceptance Support Services

In-Depth Report / Nicholas Bisconti / December 2021


2021 Small Business Payments Survey – Banner 4

Crosstabs / Nicholas Bisconti / September 2021


2021 Small Business Payments Survey – Banner 3

Crosstabs / Nicholas Bisconti / September 2021


2021 Small Business Payments Survey – Banner 2

Crosstabs / Nicholas Bisconti / September 2021


2021 Small Business Payments Survey – Banner 1

Crosstabs / Nicholas Bisconti / September 2021




Payment Acceptance – The Payments Shift

In-Depth Report / Peter Reville / September 2020


2020 Small Business Payments Survey – Banner 4

Crosstabs / Peter Reville / July 2020


2020 Small Business Payments Survey – Banner 3

Crosstabs / Peter Reville / July 2020


2020 Small Business Payments Survey – Banner 2

Crosstabs / Peter Reville / July 2020


2020 Small Business Payments Survey – Banner 1

Crosstabs / Peter Reville / July 2020


U.S. Small Businesses are Reeling as a Result of COVID-19

In-Depth Report / Peter Reville / July 2020


Small Business Mindsets and Banking Habits: Attitudes Matter

In-Depth Report / Peter Reville / December 2019


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