Financial institutions with e-payment products should offer e-invoicing.

Once an automated payment or invoice has been installed at a corporation, it is very hard for that firm to unwind it and select another service provider. As customers, corporates that use the same service provider for automated payments and electronic invoicing are twice as sticky. To the extent that solution providers can sell and implement both solutions, they can expect to keep the customers that buy those products for a very, very long time.