US Consumer Online Banking:
Market Landscape & Leading Vendors

Research analyzes the US consumer online banking market and identifies the vendors for the next generation of online banking solutions

Boston, MA – Mercator Advisory Group today released the “US Consumer Online Banking: Market Landscape & Leading Vendors” report which identifies and analyzes the US consumer online banking market and identifies the leading solutions and the market segments where they compete.

The eleven vendors analyzed in the report provide solutions to over 96 percent of the banks over $500 million in assets and a substantial number of the smaller institutions as well. This is the second in a series of reports based on a detailed questionnaire and extensive interviews of leading vendors and online banking executives.

Highlights of the “US Consumer Online Banking: Market Landscape & Leading Vendors” report includes:

A detailed analysis of the banking market in the US and segments the market into three sub-segments based on asset size and institution type

Online banking opportunity size, buying characteristics, and preferred sales model for each bank segment

Vendor market share measured by number of institutions and number of consumers using online banking solutions

Comparison of online banking vendors and their relative market share, customer base distribution and deployment model by asset segment.

Vendor market share in the Top 50 Retail Bank, Community Bank and Credit Union segments.

“The online banking market has hit a plateau in its growth and new technology and applications are needed to increase adoption, access, usage and relationship depth,” says Bob Landry, Vice President, Mercator Advisory Group’s Customer-Centric Delivery Channels Service. “The core vendors have increased their investments in online banking forcing the online banking specialists to quicken their pace to stay ahead.”

“Banks are looking to upgrade their existing online banking technology and solution capabilities to accelerate adoption and expand usage of the online banking channel,” Landry comments.Upcoming reports will provide a detailed capability and functional comparison for each of the selected solutions.”

One of the 17 exhibits in this report:


There are 29 pages and 17 exhibits in this report

Companies mentioned in this report include: Fiserv, FIS Global, Harland Financial Solutions, Intuit Financial Services, Jack Henry & Associates, Jwaala, Online Resources, Open Solutions, Q2, S1 Corporation and Sybase.

Members of Mercator Advisory Group have access to this report as well as the upcoming research for the year ahead, presentations, analyst access and other membership benefits.

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About Mercator Advisory Group
Mercator Advisory Group is the leading, independent research and advisory services firm exclusively focused on the payments and banking industries. We deliver pragmatic and timely research and advice designed to help our clients uncover the most lucrative opportunities to maximize revenue growth and contain costs. Our clients range from the world’s largest payment issuers, acquirers, processors, merchants and associations to leading technology providers and investors.