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Advanced Monitoring Essential to Ensure Maximum Uptime of Banking and Channels Systems
Research from Mercator Advisory Group examines the critical role that systems monitoring solutions play in today’s 24×7 banking environment
Published on: January 12, 2015 Author: Ed O'Brien Alternate Point of Contact: Amy Dunckelmann
Banking systems and channels continue to evolve as banks and credit unions deploy “intelligent deposit” ATMs and expand digital banking capabilities to include new smartphone and tablet apps and solutions. Financial institutions face challenges due to the increasing complexity of today’s banking systems as they become a coordinated and interrelated collection of legacy and contemporary IT infrastructures that cross channels’ systems.
In research note,The Importance of Systems Monitoring in Banking, Mercator Advisory Group shows why robust system monitoring is crucial for modern banking systems and channels.
“These sophisticated machines and devices must be monitored in real time and with more precision than ever, or financial institutions run the risk of customer dissatisfaction because of downtime or equipment not working correctly,” comments Ed O’Brien, director of Mercator Advisory Group’s Banking Channels Advisory Service and author of the research note.
This research note is 14 pages long and has 8 exhibits.
Companies mentioned in this research note include: INETCO, NCR, and Wincor Nixdorf.
Members of Mercator Advisory Group Banking Channels Advisory Service have access to this research note as well as the upcoming research for the year ahead, presentations, analyst access and other membership benefits.
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Highlights of this note include:
Commercial & Enterprise Payments
Debit & Alternative Products
North American PaymentsInsights
Small Business PaymentsInsights
Fraud Experience PaymentsInsights
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