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Mercator Research Shows That Branches Remain Important
Research from Mercator Advisory Group examines the continued evolution of bank branches and the movement toward branch reconfiguration
Published on: December 16, 2014 Author: Ed O'Brien Alternate Point of Contact: Amy Dunckelmann
In a research report, The Evolving Branch Banking Strategy, Mercator Advisory Group reviews the importance of face-to-face communication when discussing complicated financial products and service such as loans, time deposits, and investments.
“Even while many banks, credit unions, and other financial institutions are right-sizing or otherwise reconfiguring their branches, most realize that in-person service is still important to their customers and members,” comments Ed O’Brien, Director of Mercator Advisory Group’s Banking Channels Advisory Service and author of the report.
This report is 20 pages long and has 14 exhibits.
Companies mentioned in this report include: Diebold, Glory Global Solutions, Nautilus Hyosung, NCR, and Wincor Nixdorf.
Members of Mercator Advisory Group Banking Channels Advisory Service have access to this report as well as the upcoming research for the year ahead, presentations, analyst access and other membership benefits.
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Highlights of this report include:
Commercial & Enterprise Payments
Debit & Alternative Products
North American PaymentsInsights
Small Business PaymentsInsights
Fraud Experience PaymentsInsights
News & Events
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