The Emergence of Mass Pay Solutions

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The gig economy is driving new payment solutions

The need for businesses to pay hundreds of contingent workers, sometimes in multiple currencies, has created the need for mass pay providers

Published on: November 10, 2015
Author: Sarah Grotta
Alternate Point of Contact: Amy Dunckelmann

Mercator Advisory Group’s research note, The Emergence of Mass Pay Solutions, analyzes a new payment segment in the business-to-consumer (B2C) marketplace that is driven by the need to pay multiple individuals simply, in multiple currencies without knowledge of their financial account details. Mass pay solutions are also used by businesses for paying incentives and rewards to employees and consumers.

“The capabilities of mass pay providers solve payment issues for several different markets, but the primary driver is the growth and globalization of what is referred to as the “gig economy” in which contingent or freelance workers are compensated by multiple companies,” comments Sarah Grotta, Director, Debit Advisory Service at Mercator Advisory Group and author of the research note.

This research note has 11 pages and 3 exhibits.

Companies mentioned in this research note include: Airbnb, Amazon, Blackhawk Network, Dwolla, Etsy, Google, Handy, HyperWallet, iStock, Lyft, MasterCard, Payoneer, PayPal, Task Rabbit, Tipalti, Uber, and Visa.


Highlights of this research note include:

  • Mass pay benefits and the issues it solves for businesses

  • Estimating the addressable market 

  • Indicators suggesting a broad and growing need for this payment type

  • Review of a selection of U.S.-based providers of mass pay platforms and solutions

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