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In new research, Next-Generation Online Banking: Mobile, PFM, and Bill Pay, Mercator Advisory Group reviews how online banking solutions are expanding beyond their roots as transaction-oriented platforms into more customer-centric solutions designed to help customers plan and execute a wide variety of tasks.
Published on: March 7, 2013
Author: Ed O'Brien, Tristan Hugo-Webb
Alternate Point of Contact: Amy Dunckelmann
New research from Mercator Advisory Group examines how online banking is evolving to be more powerful and convenient
“Online banking is in transition,” comments Ed O’Brien, director of Mercator Advisory Group’s Banking Channels Advisory Service, who with Tristan-Hugo Webb, analyst, coauthored the report. “With recent developments in tablets and other devices furthering the new capabilities being offered by many FIs, many solutions are at a crossroads between being defined as an online or mobile solution. In reality, they can be both.”
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This report is 24 pages long and has 11 exhibits.
Organizations mentioned in this report include: First Data, Fiserv, Intuit, Meniga, Strands Finance.
Members of Mercator Advisory Group’s Banking Channels Advisory Service have access to this report as well as the upcoming research for the year ahead, presentations, analyst access and other membership benefits.
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