Mobile Resilience: How the Mobile Supply Chain Could Screw up Mobile Payments

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We all know that if we lose a credit or debit card, we can have it replaced within 24 hours. Sometimes sooner. But what happens when the device that promises to revolutionize mobile commerce and payments breaks down? How ready is today’s mobile channel for mobile payments? From recent experience, the answer is “not yet.” Getting the post-sales process right could mean everything.

Published on: November 19, 2010
Author: George Peabody
Alternate Point of Contact: Amy Dunckelmann

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