Merchant Service Providers’ Most Important Work Starts After the Holidays

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The 2022 holiday sales season looks to be a strong one for merchants, but they’ll need help from service providers to survive and thrive into 2023 and beyond. 

Author: Daniel Keyes
Published on: December 12, 2022

There is but one holiday season each year, and merchants rely on it to fill their stores and online shopping carts to fatten their bottom lines. But holiday sales can carry merchants only so far, and as the calendar flips to 2023, they will need help to survive and thrive. 

That’s where their service providers can step in with solutions. The numbers look good for a strong holiday sales season for merchants, which saw a record 197 million in-store and online shoppers between Thanksgiving and Cyber Monday. However, as a potential recession and other economic headwinds hit merchants beyond the holiday season, they will be looking for ways to maximize both sales and non-sales customer interactions that can lead to greater engagement and loyalty. 

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