How Digital Acceleration Will Affect The Payment Industry

January 28, 2021 12:00 am ET


Capgemini latest research shows that COVID-19 has accelerated the shift from cash to digital payments and this trend will persist in the future. With this growth in consumer demand for digital payments, traditional payments service providers need to reinvent themselves and offer innovative payments solutions that are processed in a cost-efficient way.

Please join us for this panel discussion on addressing the challenges to pave the way to payments innovation and profitability and gain insights on the key trends and challenges impacting the payments landscape in North America.

Join our speakers as they discuss:
1. Market drivers impacting the dynamics of the payments industry in North America
2. Key challenges: Legacy systems, inflexible operating models, lack of agility, time to market and more
3. How to mitigate these challenges and develop customer-centric innovative propositions while achieving sustainable profitability
4. How firms can achieve scalability through partnerships and collaboration


Abdeslam Alaoui, CEO at HPS

Sankar Krishnan, Executive Vice President, Strategy & Corporate Development at Capgemini Financial Services

Tim Sloane, VP, Payments Innovation at Mercator Advisory Group


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