Recent payment transaction data for the first half of 2020 tells an interesting story of how consumers are reacting through their choice of payments during the pandemic.

While the number of debit card transactions fell in comparison to last year, the dollar volume rose and there was considerably more e-commerce activity as circumstances forced consumers to set aside their concerns of using debit in card-not-present (CNP) channels. This will have a long term impact on debit use and present a new concern for issuers as fraud inevitably shifts in tandem.