Alternative Acquiring: The Evolution of Merchant Acquiring in the 21st Century

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New report from Mercator Advisory Group reveals a significant decline in traditional merchant acquiring over the past decade, falling to historic lows in terms of market share. This has been accompanied by an increase in “alternative” merchant service providers, including Independent Sales Organizations (ISOs), Value Added Resellers (VARs), Payment Facilitators, and other entities. This report explores the leading developments in merchant acquiring and examines the various factors that have led to the success of “alternative acquiring.”

Author: Shreyas Shaktikumar
Published on: January 24, 2022

Technological Innovation Causes Disruption in Merchant Acquiring: New Trends Emerge

Mercator Advisory Group released a report covering merchant acquiring titled Alternative Acquiring: The Evolution of Merchant Acquiring in the 21st Century. The research explains the current market, discusses the driving factors that influence merchant choices and market shares, and how different stakeholders can gain a foothold in this rapidly evolving ecosystem.

This report explores the breadth of merchant acquiring in the 21st century, utilizing proprietary merchant surveys to analyze the key trends and factors affecting merchant choices for their banking, software, and acquiring needs. Through this analysis, Mercator Advisory Group provides readers with actionable insights on industry developments, expected product trajectories, and ideal pathways towards preparing your business practices to meet the needs of an ever-changing market.

“This is a highly complex and nuanced topic, with a key challenge being that established definitions of acquirer, processor, ISO, and ISV are blending constantly,” comments Don Apgar, Director, Merchant Services at Mercator Advisory Group. Apgar continues: “The industry is rapidly approaching a tipping point, struggling to fit digital commerce into an analog industry constructed decades ago. This is an extension of Mercator’s report on Chargeback and Fraud Service Providers, where a cottage industry of new fintechs have emerged to assist merchants who are operating in a digital world to work within analog rules.”

This document contains 18 pages and 6 exhibits.

Companies mentioned in this research note include: Visa, American Express, Stripe, Square, Payoneer, Skrill, Fiserv, Clover, Toast


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