New uncertainties may alter the trajectory of disruption in payments.
Leading payments research and consulting firm offers complimentary outlook on trends shaping the payments industry in 2017.
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New uncertainties may alter the trajectory of disruption in payments.
Leading payments research and consulting firm offers complimentary outlook on trends shaping the payments industry in 2017.
Published on: January 20, 2017
Author: Ken Paterson
Alternate Point of Contact: Amy Dunckelmann
Fintech has been labeled the great disrupter of payments, and it is very much a force to be reckoned with. But could the emerging environment of regulatory uncertainty disrupt the great disrupter in 2017? Mercator Advisory Group’s latest research note, 2017 Payments Outlook, summarizes the 2017 Outlook forecasts available from six of Mercator’s research practices—the Credit, Debit, Prepaid, Customer Interaction, Commercial and Enterprise Payments, and Emerging Technologies Advisory Services—as well as the forecast for Merchant Services. The Outlooks highlight the sweep of changes Mercator anticipates for the volatile year ahead as well as the technology trends that will drive change beyond the 2017 horizon.
“Last year, “disruption” was the watchword in payments—primarily the fintech variety. This year disruption by financial technology (fintech) firms might well be joined by regulatory uncertainty, which could be more disruptive than either regulatory or deregulatory certainty,” comments Ken Paterson, Mercator Advisory Group’s VP of Research Operations and author of this overview Outlook for 2016.
Companies mentioned in this document include: Amazon, Apple, Chase, Citi, CVS, Disney, Dunkin’ Donuts, Early Warning, Facebook, Ford, Google, IBM, Kohl’s, Macy’s, MasterCard, Microsoft, PayPal, Rite Aid, Samsung, Starbucks, Tesla, USAA, Visa, Walmart, and Wells Fargo.
The 2017 Payments Outlook summarizes the major themes from Mercator’s advisory services, themes that include: