Payments Analyst – Remote

Who We Are 

Mercator produces reports in multiple different payment industry verticals, as well as is the trusted advisor to the payments industry globally, charting the course for sustained growth and profitability.  Mercator Advisory Group provides independent and objective analysis that assists our members in uncovering new market opportunities and optimizing current strategic initiatives for maximum revenue generation and cost containment.

Mercator Advisory Group joined the Escalent family in 2022. Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver—for each other and our clients—to make the world work better for people.

Why Escalent? Once you join our team you will have the opportunity to…

  • Access experts across industries for maximum learning opportunities including Weekly Knowledge Sharing Sessions, LinkedIn Learning, and more.
  • Gain exposure to a rich variety of research techniques from knowledgeable professionals.
  • Enjoy a remote first/hybrid work environment with a flexible schedule.
  • Obtain insights into the needs and challenges of your clients—to learn how the world’s leading brands use research.
  • Experience peace of mind working for a company with a commitment to conducting research ethically.
  • Build lasting relationships with fun colleagues in a culture that values each person.

Role Overview

As a Payments Analyst, you will join a team of accomplished analysts, consultants, and researchers who identify, monitor and analyze trends in payments and fintech. You will produce research develop insights and provide advice to leading banks, payment service providers, fintech providers, government agencies and other financial service and payments entities.


You will have the opportunity to:

  • Advise clients and prospects based on payments industry knowledge and expertise
  • Work with an experienced Payments team to identify topics of interest, design surveys, and participate in the development of reports and presentation to clients
  • Analyze and evaluate survey data, trends, and consumer usage patterns to provide actionable insights and recommendations
  • Outline and draft research reports based on quantitative and qualitative data analysis, using a variety of formats (MS Word reports, MS PowerPoint presentations, webinars, blogs)
  • Respond to specific client queries by mining primary or secondary research data
  • Conduct phone interviews with payments technology and financial service executives
  • Gather secondary research about payments technologies, vendors and startups in the financial services space

Basic Qualifications

  • 3-5 years experience
  • Bachelor’s or Master’s degree, with a strong ability to communicate orally and in written business formats, coupled with a comfort with numbers
  • Payments subject matter expert with a focus on consumer payments and payments technology
  • Strong writing skills; experience writing research reports
  • Strong verbal communication skills
  • Superior attention to detail and an insistence on research integrity
  • Must be authorized to work in the United States without sponsorship

Preferred Qualifications

  • 5 years in a payments related industry analyst, advisory, research, product or management consulting role
  • Quantitative or qualitative research skills, including experience working with large data sets
  • SPSS experience

Benefits and Culture 

  • Medical, Dental, and Vision Insurance – Large carriers on a national level (domestic partner coverage included)
  • 401k with Company Match – No vesting period; bi-weekly contributions
  • Flexible PTO – Feel no guilt in taking off a minimum of 3 weeks of “real” vacation time
  • Paid Parental Leave – 12 weeks for maternity and 6 weeks for paternity, including adoption
  • 11 Paid Company Holidays
  • Hybrid/Virtual Work – Virtual-first workforce with employees in most states

Explore our Careers and Culture page to learn more about the people behind the brand:

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.