Service Description
The complexity of payment acceptance for merchants continues to grow as fintech companies arm consumers with new ways to pay for goods and services. Navigating these options becomes even more complex within a framework of fraud and loss prevention tools, fees, and regulatory requirements, all overlaid across diverse geographic regions and currencies.
Mercator thought leadership on these topics provides clarity and insight that helps merchants get beyond the marketing buzz to understand what’s best for their specific business environment.
Conversely, payment service providers of all types, both legacy processors and fintech disruptors, leverage Mercator research for clarity on the products and services that merchants want the most.
Membership Deliverables
General elements based on subscribed services. Click above to see full details.
- Unlimited analyst inquiries within subscribed service areas
- 5 to 15 hours of firm-wide analyst inquiries
- Access to a minimum of 17 new research documents each year
- Access to full back library
of research documents - 7 user IDs to access research reports – per service area.
- Scheduled video and/or teleconferences with analysts
- Presentation/Consulting Days
Service Director
Contributing Analyst
Contributing Analyst
Documents
COVID-19: The Power Behind Contactless
In-Depth Report / Sarah Grotta / July 2020
COVID-19 Transmits Chills to 2020 U.S. Merchant Landscape
Viewpoint / Raymond Pucci / April 2020
Autonomous Checkout: Brick-and-Mortar Retail Goes Full Digital
In-Depth Report / Raymond Pucci / April 2020
Merchant Mobile Apps: Much More Than Payments
In-Depth Report / Raymond Pucci / February 2020
2020 Outlook: U.S. Payments
Viewpoint / Aaron McPherson / January 2020
2019 U.S. QSR Kiosk Market: Self-Service Kiosks Gaining Popularity
In-Depth Report / David Nelyubin, Raymond Pucci / January 2020
Behaviors of Mobile-Enabled Consumers Complicate the Meaning of “Going to the Store”
Viewpoint / Ken Paterson / December 2019
U.S. Fleet Card Market Review and Forecast, 2018–2023
In-Depth Report / Steve Murphy / December 2019
Merchant Chargebacks Are on the Rise Due to Friendly Fraud
In-Depth Report / Raymond Pucci / December 2019
2020 Outlook: Merchant Services
Viewpoint / Raymond Pucci / November 2019
Square and Clover Delivering Merchant Services Beyond Payment Acceptance
In-Depth Report / Raymond Pucci / September 2019
U.S. Online Grocery Shopping Takes Off but Remains a Challenging Channel
In-Depth Report / Raymond Pucci / June 2019
Intelligent Vending Technology in the U.S.: Reinventing an Industry
Viewpoint / Ken Paterson / June 2019
Gamification and Other Strategies for Merchants to Enhance Customer Loyalty
In-Depth Report / Raymond Pucci / May 2019
Key Themes at 2019 Merchant Megashows: Shoptalk and NRF Retail Big Show
Viewpoint / Raymond Pucci / March 2019
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