Recent Research

Service Description

The complexity of payment acceptance for merchants continues to grow as fintech companies arm consumers with new ways to pay for goods and services. Navigating these options becomes even more complex within a framework of fraud and loss prevention tools, fees, and regulatory requirements, all overlaid across diverse geographic regions and currencies.

Mercator thought leadership on these topics provides clarity and insight that helps merchants get beyond the marketing buzz to understand what’s best for their specific business environment.

Conversely, payment service providers of all types, both legacy processors and fintech disruptors, leverage Mercator research for clarity on the products and services that merchants want the most.

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About Advisory Services

Membership Deliverables

General elements based on subscribed services. Click above to see full details.

  • Unlimited analyst inquiries within subscribed service areas
  • 5 to 15 hours of firm-wide analyst inquiries
  • Access to a minimum of 17 new research documents each year
  • Access to full back library
    of research documents
  • 7 user IDs to access research reports – per service area.
  • Scheduled video and/or teleconferences with analysts
  • Presentation/Consulting Days

Service Director

Don Apgar
Don ApgarDirector, Merchant Services

Contributing Analyst

Brian Riley
Brian RileyDirector, Credit

Contributing Analyst

Ben Danner
Ben DannerAnalyst, Research Services


Social Commerce and Its Impact on Payments

In-Depth Report / Don Apgar / August 2022

Unattended Commerce: The Store of the Future?

In-Depth Report / Don Apgar / June 2022

Smart Point-of-Sale Terminals: A Rapid Transformation of Payments Acceptance

In-Depth Report / Shreyas Shaktikumar / April 2022

How Payments Can Drive Better Loyalty and Rewards Programs

In-Depth Report / Don Apgar / April 2022

Payment Facilitation: What You Need to Know

Viewpoint / Don Apgar / February 2022

Alternative Acquiring: The Evolution of Merchant Acquiring in the 21st Century

In-Depth Report / Shreyas Shaktikumar / January 2022

A Guide to Payments Orchestration

In-Depth Report / Don Apgar / December 2021

2022 Outlook: Merchant Services

Viewpoint / Don Apgar / November 2021

Chargebacks: Increases in Credit Card Disputes Threaten Merchant Profitability

In-Depth Report / Don Apgar, Shreyas Shaktikumar / November 2021

Acquirer Market Spotlight: Sports and E-sports Betting

Viewpoint / Rachel Gore / September 2021

Buy Now, Pay Later: Sales or Cost Driver?

Viewpoint / Don Apgar / August 2021

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