JORDAN HIRSCHFIELD
Director, Prepaid Advisory Service
Email: jhirschfield@mercatoradvisorygroup.com
+1 (781) 419-1718
Roles and Responsibilities
Jordan is Director of Mercator Advisory Group’s Prepaid Advisory Service. Jordan has spent more than 20 years drawing actionable insights from research ranging a variety of topics including customer behavior dynamics, products such as payroll, logistics, and hospitality and competitive market assessments.
Latest Research
2022 North American PaymentsInsights: Emerging Payments and Technology – Navigating the Digital Divide in Canada
In-Depth Report / April 2022
2022 North American PaymentsInsights, Canada: The Rise of Digital Payments Emerging from COVID
In-Depth Report / March 2022
Prepaid Cards Break Through Conventional Restrictions and Now Behave Like Traditional Credit and Debit Cards
Viewpoint / March 2022
Background
Previous Experience
Jordan has spent more than 20 years developing and implementing extensive customer research, insights and analytics programs for organizations ranging from start-ups to Fortune 500 companies in a variety of industries. Prior to Mercator, Jordan worked as Director of Customer Insights at GSMA, where he was responsible for all aspects of market research, competitive intelligence and driving voice of customer throughout GSMA’s global event portfolio. Jordan also worked in research and analysis functions at ADP and UPS and was an Associate Producer of financial news programs at CNN.
Education
Jordan has B.A. in Journalism from the University of Wisconsin and an MBA from Georgia State University.