Mercator Advisory Group delivers a proven program that allows portfolio managers to gauge issuer performance and make the changes needed to optimize profitability. Credit cards have long been recognized as the most profitable retail banking product in existence. But a number of forces—exogenous to the portfolio itself, or indeed part of the management of the portfolio—can impede that profitability. Mercator Advisory Group’s independent examination of our client’s operation will provide keen insights into how the credit card business runs and what might be done to make it more profitable and less risky. Some credit card issuers may leverage this methodology [...]

Mercator Advisory Group names industry veteran as Vice President and Managing Director of Research. Theodore Iacobuzio, a well-known industry veteran with more than 30 years' achievement analyzing, advising and managing in the payments marketplace, has been named Mercator's Vice President and Managing Director, Research. At his new post he'll lead Mercator Advisory Group's team of seasoned payments analysts. Ted's extensive background reveals immense industry experience and most recently includes serving as Mercator's Managing Director of Custom Research and Consulting Services. Prior to this role, Ted spent 14 years at Mastercard in the network's Insights area, and before Mastercard he founded [...]

Mercator Advisory Group delivers a proven program that streamlines the process for those seeking to partner with the best financial technology firm for their specific needs.   Financial institutions (FIs), issuers, acquirers, ISOs, ISVs, VARs, networks, software companies, and merchants seeking to partner with the best financial technology firm (fintech) for their needs are often perplexed and/or paralyzed by the number and complexity of the solutions on offer. Mercator Advisory Group’s Fintech RFP (“Request for Proposal”) Counsel program gives those in search of partners in security, transaction management, middleware, and other required elements of the payments value chain a trusted advisor to [...]

Mercator Advisory Group develops a proven program that examines the institution’s payments performance with a view to optimize future revenue and competitive advantage.  Designed especially for banks and credit unions of $5 billion in assets and under, the Payments Assessment and Growth Potential program examines the institution’s payments performance by line of business (e.g., credit, debit, commercial, merchant services) and by technology (mobile, IoT readiness, competitive edge) with a view to optimizing revenue, keeping up with and potentially surpassing the competition. Banks and credit unions that engage in this program gain the benefit of Mercator Advisory Group’s “A-Team” of analysts, who together bring far in [...]

Mercator Advisory Group stands uniquely positioned to assist businesses during this critical time. Boston, MA – June 15, 2020 - In these challenging times, Mercator Advisory Group recognizes the importance that organizations must place on the digital marketing and digital communication channels. We are finding strong interest across our client base in digital communication activities, and we urge your organization to consider a planned effort in these areas. Not all groups have the same immediate goals, and there are a range of options for your company. However, no matter which channels you use for marketing, content is king. Mercator Advisory Group provides a [...]

Mercator Advisory Group develops a "high touch" approach to assess the needs of financial institutions' and financial technology (fintech) firms' most important customers.   Boston, MA - June 12, 2020 - Measuring and monitoring the customer experience (CX) is important to any organization, and nowhere more important than in payments, where corporates have so much on the line. Among key accounts-those that represent the largest part of a business's revenue-understanding the voice of the customer is vital. Mercator Advisory Group has developed a "high touch" approach to assessing the needs of financial institutions' and financial technology (fintech) firms' most important customers by interviewing [...]

Mercator Advisory Group develops a new IoT Go-To-Market program using the IoT Payments Model. Boston, MA - June 10, 2020- Billions of internet of things (IoT) devices are changing the way every vertical market, from Transportation, Manufacturing, and Logistics to Banking, operates. Mercator Advisory Group's IoT Payments model has determined that IoT-driven purchases in the United States are diverting recurring payments at a rate that currently exceeds $1 billion per year. Mercator Advisory Group has developed a program that puts Mercator analysts' expertise to work to help businesses create an IoT Payments go-to-market strategy. Mercator will identify the IoT markets and potential [...]

Mercator’s primary data advisory services will provide increased focus on technology-related topics and a more global view into the payments landscape Boston, MA – Revised October 22, 2019 – In order to increase focus on critical areas of importance for our clients to help them navigate and win in the ever-changing world of payments, Mercator Advisory Group will be expanding and refreshing our primary research initiatives. “As an organization, we feel it is important to help our clients with even more data and insight about consumers’ payments habits and preferences today and in the future,” explained Peter Reville, Director of Primary Research [...]

Mercator Advisory Group adds industry veteran as Vice President and Managing Director of Sales Mercator Advisory Group, the leading independent research and advisory services firm exclusively focused on the payments industry today announces the appointment of Brien Henderson to the firm’s senior management team as Vice President and Managing Director of Sales. An accomplished senior executive and veteran of the financial services industry, Brien brings more than three decades of expertise to his sales leadership role. Brien has vast experience analyzing, marketing, managing, and selling sophisticated industry research and consulting services as well as retail banking software in both international [...]

Peter Reville Joins Mercator Advisory Group Mercator Advisory Group adds industry veteran as Director of Primary Research Services. Mercator Advisory Group, the leading independent research and advisory services firm exclusively focused on the payments industry announces the appointment of Peter Reville as Director of Primary Research Services. "I am very happy to announce the addition of Peter Reville to our team. Pete’s deep subject matter expertise and rich data background will be a tremendous asset to our clients. He brings strong data presentation skills and will be taking the helm of our Primary Research products, which include: CustomerMonitor Survey Series [...]