Service Description

The Buyer PaymentsInsights Survey Series explores the experiences of U.S. adult consumers as they shop in-store, online, and via mixed channels. The series is designed to define and highlight consumer expectations for experiences with leading merchants.

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Service Director

Nicholas Bisconti
Nicholas BiscontiDirector, Primary Research Services

Contributing Analyst

Ben Danner
Ben DannerAnalyst, Research Services

Contributing Analyst

Pragya Khanal
Pragya KhanalAnalyst, Research Services

Documents

The Merchant Experience

In-Depth Report / Ken Paterson / April 2018


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