Service Description

The Buyer PaymentsInsights Survey Series explores the experiences of U.S. adult consumers as they shop in-store, online, and via mixed channels. The series is designed to define and highlight consumer expectations for experiences with leading merchants.

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Service Director

Nicholas Bisconti
Nicholas BiscontiDirector, Primary Research Services

Contributing Analyst

Ben Danner
Ben DannerAnalyst, Research Services

Contributing Analyst

Pragya Khanal
Pragya KhanalAnalyst, Research Services

Documents


2021 Buyer PaymentsInsights: Payment Methods-Consistency and Flexibility

In-Depth Report / Nicholas Bisconti / September 2021


2021 Buyer PaymentsInsights: Speed and Convenience-Driven Shopping

In-Depth Report / Nicholas Bisconti / September 2021



2020 Buyer PaymentsInsights – Banner 4

Crosstabs / Mercator Research Team / December 2020


2020 Buyer PaymentsInsights – Banner 3

Crosstabs / Mercator Research Team / December 2020


2020 Buyer PaymentsInsights – Banner 2

Crosstabs / Mercator Research Team / December 2020


2020 Buyer PaymentsInsights – Banner 1

Crosstabs / Mercator Research Team / December 2020


Buyer PaymentsInsights – Payments Behavior: Younger Shoppers Leading a Change

In-Depth Report / Mercator Research Team / October 2020


Buyer PaymentsInsights: The Organic Move to Mobile

In-Depth Report / Peter Reville / August 2020


Tech Forward Shoppers: A Retailer’s Dream

In-Depth Report / Peter Reville / November 2019


Payments, ATMs, and Prepaid: Cash Still Has Its Place

In-Depth Report / Peter Reville / August 2019


The Merchant Experience: Offline Shopping Is Not Dead

In-Depth Report / Peter Reville / July 2019



Payments, ATMs, and Prepaid: How Payments Align with Experience

In-Depth Report / Ken Paterson / July 2018


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