The U.S. Merchant Acquiring Industry in 2011: Going Mobile

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Many merchant acquirers in the US have truly begun to rationalize their delivery of value-added services and innovative technology. With the rising emphasis on mobile devices across the market ecosystem, providers of merchant services have focused significant development and marketing resources on the mobile / micro-merchant space. Acquirers have also moved to bring mobile solutions to national and global retail brands, but a plethora of smaller players with agile, slickly-designed solutions are encroaching on this segment. Not only does the mobile revolution have acquirers active, but issues surrounding security, industry compliance, and regulatory impact promise to make interesting times for merchant acquirers in 2011 and beyond.


Mercator analyst David Fish led a webinar discussion on the current state of the merchant acquiring industry in the U.S. The presentation focused on analysis of the latest market data as well as on the major trends impacting the space, primarily the advent and quick growth of mobile card acceptance products. The presentation was approximately 50 minutes long and was followed by a question and answer session.


Topics included:

Overall growth in card payments, and its effect on the top tier of U.S.-based merchant acquirers


The effects of market consolidation on individual companies' market share


The adaptation of mobile devices to accept card payments and how business models change to incorporate mobile products


Acquirers' development of niche specialization in the mobile merchant space


The impact of emerging form factors (such as EMV and NFC) on merchant acquiring broadly and mobile card acceptance specifically.