The Important Role That Analytics Plays in Omnichannel Banking

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    This Webinar is available for purchase by non-members for $1,000

On Thursday, May 28, 2015 at 1 p.m. EST, Ed O'Brien, Director, Banking Channels Advisory Service, will host an informative hour-long webinar on the important role that analytics plays in omnichannel banking.

In this webinar, we will discuss how banks and credit unions are increasingly leveraging analytics to better understand customer wants and needs as they strive to offer an outstanding customer experience to their customers and members.

In this webinar, we will review the following topics:

  • The movement toward omnichannnel banking 

  • The critical role that data management, analytics, and enterprise marketing systems play in today’s banking environment 

  • The evolving role of branches 

  • The rise of digital banking