Global Payments

A (Potential) Revolution in Retail Banking Competition: U.K. Case Study

Revolution or inertia—which will prevail?

The U.K. retail banking market consisted of largely the same participants for over a century, but recent regulatory and banking industry efforts to spur competition have led to the rapid launch of new services and new retail banking providers seeking to disrupt the market. The question explored in this Viewpoint is whether these efforts will succeed.

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