Customer Interaction

2012 Outlook: Banking Channels

December 21, 2011
Mercator Research
As financial institutions welcome the close of 2011 and its challenging economic climate, they look forward to 2012 to begin anew, and to place them on the path to sustained growth. Key to this growth will be channel growth and development. A renewed focus on leveraging banking channels will help spur success in 2012, and provide a roadmap for long-term profitability.

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