Research Library

Mercator Research

Commercial and Enterprise Payments

• Fighting Payments Fraud: No Rest for the Weary
  December 2018
• A View Inside AFP 2018: Themes and Priorities for Financial Professionals
  November 2018
• B2B Marketplaces: Disruption Presents Opportunity
  November 2018
• 2019 Outlook: Commercial and Enterprise Payments
  November 2018
• U.S. Commercial Credit Cards Market Forecast, 2016–2022: Growing at a Healthy Pace
  October 2018
• U.S. Corporate Faster Payments Market Overview and Forecast, 2017–2022
  October 2018
• Procure-to-Pay Convergence: Market Review and Vendor Comparison
  September 2018
• Supply Chain Finance Market Review
  July 2018
• U.S. Commercial Mobile Payments Forecast, 2016–2025
  July 2018
• Payments Hubs: Renaissance in 2018
  June 2018
• International Commercial Card Markets Outlook: 2016–2021
  April 2018
• API Usage Expands in Corporate Banking and Payments
  March 2018
• Artificial Intelligence in Corporate Banking
  February 2018
• Dodd-Frank and Corporate Banking: Still Murky After All These Years
  January 2018
• 2018 Outlook: U.S. Payments
  January 2018
• U.S. Commercial Prepaid Cards: 2015–2020 Forecast
  December 2017
• Corporate Banking Now Peeking Through the Blockchain Window
  December 2017
• 2018 Outlook: Commercial and Enterprise Payments
  December 2017
• Mobile Is Coming in Commercial Payments
  October 2017
• The Skinny from AFP 2017
  October 2017
• U.S. Commercial Cards: The Drive Toward Mainstream Payables
  October 2017
• Complex Business Relationships Drive the Commercial Cards Industry
  September 2017
• Supply Chain Finance: Fintech Vendor Overview
  August 2017
• U.S. Faster Payments Is Sorta Kinda Here
  August 2017
• The U.S. Fleet Card Market Still Has Legs
  August 2017
• Mobile Usage in Commercial Payments May Be Just Around the Corner
  June 2017
• Fintechs Now Can Apply for National Bank Charters: Update—Has the Train Stalled?
  May 2017
• Commercial Cards Global Markets: Travel and Virtual Accounts Driving Growth
  May 2017
• Emerging Technology in Corporate Payments? Faster Strides but Legacy Providers Remain the Leaders
  April 2017
• Improving Receivables Management: Ignore at Your Own Peril
  March 2017
• The Enemy at the Gates: Payments Fraud Is a Symptom
  February 2017
• Digitizing the Business Cash Cycle: Advancements and Partnerships
  January 2017
• 2017 Payments Outlook
  January 2017
• Supplier Enablement of Cards in B2B E-Payments Requires Persistence, Data, and Technology
  December 2016
• 2017 Outlook: Commercial and Enterprise Payments
  December 2016
• Small Business Debit: Hiding in Plain Sight
  November 2016
• Brexit’s Impact on Commercial Payments
  November 2016
• Keeping on Track at AFP 2016
  November 2016
• Breaking Down Barriers: Challenges for Commercial Global Card Programs
  October 2016
• The U.S. Commercial Card Market: A Growing Virtual Reality
  September 2016
• Company Snapshot: Boost Payment Solutions
  August 2016
• The Outlook for Commercial Mobile Payments
  July 2016
• Digital Corporate Payables: A Complicated and Changing Landscape
  June 2016
• Tracking Fintech Innovations for Corporate Banking
  May 2016
• Supply Chain Finance Is Coming of Age
  May 2016
• Update on Faster Corporate Payments
  April 2016
• Commercial Cards in Europe: Stagnating or Growing?
  March 2016
• Asia-Pacific Commercial Credit Cards: Market Review
  February 2016
• 2016 Payments Outlook
  January 2016
• Blockchain in Corporate Banking: What’s Up?
  January 2016
• 2016 Outlook: Commercial and Enterprise Payments
  December 2015
• Driving Up the Value of Commercial Card Acceptance for Suppliers
  December 2015
• Fighting Commercial Card Fraud and Bridging the Information Gap
  November 2015
• The Emergence of Mass Pay Solutions
  November 2015
• Small Business Credit Cards: The Key to Richer Customer Relationships
  November 2015
• Seizing the Opportunity of a U.S. Real-Time Network
  October 2015
• State of the Commercial Card Market, 2015
  October 2015
• Executive Insight: Are the U.S. Chip Rules Enough
  September 2015
• Global Interchange Regulation: Pandora’s Box for Commercial Cards?
  August 2015
• Preparing for the Next Generation of Purchasing Card “Optimization”
  July 2015
• Working Capital Solutions Update: Efficiencies Will Take Time
  June 2015
• Company Snapshot: Viewpost
  May 2015
• Faster Payments: Developments and Challenges for U.S. Commercial Payments
  March 2015
• U.S. Fleet Card Market: The Need for Competitive Differentiation
  February 2015
• 2015 Outlook: Payments
  December 2014
• 2015 Outlook: Commercial & Enterprise Payments
  December 2014
• Commercial Card as an Integrated Payables Solution
  December 2014
• Company Snapshot: Traxpay
  December 2014
• Company Snapshot: CSI Enterprises, Inc., globalVCard
  November 2014
• Faster Payments Coming Soon: The Path to Near Real-Time Payments in the U.S.
  November 2014
• Deepening Customer Relationships with Wealth Management Banking
  October 2014
• Deepening Customer Relationships with Small Business Banking
  October 2014
• Middle Market Creates a Renaissance for Commercial Card Rewards
  July 2014
• Virtual Accounts for Commercial Payments
  July 2014
• Order-to-Pay Solutions: Industry Partnerships Likely to Boost Adoption
  June 2014
• State of the Commercial Card Market, 2014
  June 2014
• Company Snapshot: Bora Payment Systems
  May 2014
• Foreign Exchange via Mobile
  May 2014
• Commercial Card Controls: Finding a Balance Between Control and Usability
  April 2014
• EMV Rollout for Commercial Card Stalled by Cost and Lack of Justification
  April 2014
• Why Financial Institutions Should Offer E-Invoicing Products
  March 2014
• Emerging Low-Cost and No-Cost Online Payments Impact on Traditional B2B Fee Structures
  March 2014
• Buyers, Don’t Forget Your Suppliers' Needs When Automating Your Invoices and Payments
  February 2014
• It’s Not Too Late to Become a Commercial Card Issuer
  February 2014
• ICC and SWIFT’s Bank Payment Obligation Instrument Reduces Risk of Trade Financing Default
  January 2014
• Outlook for the 2014 Payments Landscape
  January 2014
• E-Payment Programs: Success Depends on Supplier Enablement Strategy
  December 2013
• Commercial Lending: Using Data Mining Technology Can Expand Client Base
  December 2013
• 2014 Commercial and Enterprise Payments Outlook: The Year of Integration
  December 2013
• Wholesale Lockbox Use Resurging Thanks to Electronic Invoicing
  November 2013
• Technology for Working Capital Optimization
  October 2013
• Corporate Mobile Banking: Status Update
  July 2013
• Small Business Lending: New Alternatives?
  July 2013
• Bank Payment Obligation (BPO) from SWIFT Supports Trade
  June 2013
• Commercial Bank Account Management: The Promise of eBAM
  May 2013
• Enhancing T&E Card Programs: Analysis of Commercial Cards User Survey 2012
  May 2013
• Best Practices for Converting U.S. Travel & Entertainment Card Portfolios to EMV
  May 2013
• 2013 U.S. Commercial Card Market Update
  April 2013
• U.S. Small Business Credit Cards 2013: Quietly Waiting for Direction
  January 2013
• Commercial and Enterprise Advisory Service 2013 Outlook: Eliminating Paper
  December 2012

Credit

• Credit Card Dispute Management: Transactions in the Billions Bring Exceptions in the Millions
  November 2018
• 2019 Outlook: U.S. Credit Cards
  November 2018
• U.S. Secured Credit Cards Market Forecast, 2017–2021: A Credible Product with a Dark Past
  September 2018
• In Search of a Profit: Falling ROA Sets the Stage for 2019 and Beyond
  August 2018
• Current Expected Credit Loss (CECL) Accounting: Radical Changes Ahead
  August 2018
• Five Reward Events That Will Alter the Credit Card Value Proposition
  June 2018
• Private Label Credit Cards: A Market, Not Just a Niche
  May 2018
• Goldman Sachs Credit Cards: A Golden Opportunity
  May 2018
• General Data Protection Regulation: The European Union’s Cross-Industry Approach to Data Protection
  April 2018
• U.S. Small Business Credit Card Forecast, 2017–2022: Healthy Market, Room for Improvement
  March 2018
• Payment Channel Alternatives to the Card Networks for Merchant
  February 2018
• Credit Card Acquisitions: Maximizing Results amid Change
  January 2018
• 2018 Outlook: U.S. Payments
  January 2018
• 2018 Outlook: Credit
  December 2017
• 2018 Outlook: Merchant Services
  December 2017
• The Credit Card Data Book: 12 Significant Indicators
  December 2017
• Evolution of Merchant Acquiring in Europe
  November 2017
• Brazil, Russia, India, and China: Payment Developments in the BRIC Countries
  October 2017
• Faithful Companion: Prepaid Supports Credit and Debit Cards
  September 2017
• C-Stores a Rising Force in Merchant Loyalty
  August 2017
• In Search of a Profit: As Return on Credit Card Assets Continues to Slip, Issuers Must Position for 2018
  August 2017
• The On-Demand Economy: Mobile Apps That Deliver Convenience Boost Payments Volume
  August 2017
• Premium Travel Reward Credit Cards: High Profile but Unsustainable
  July 2017
• U.S. Credit Card Debt: Circle the Wagons and Fortify
  June 2017
• Mobile POS: More Than Just Payments for Merchants
  May 2017
• U.S. Consumer Credit Cards: Not Much to Complain About
  April 2017
• Payment Services Directive 2: Worldwide Industry Implications
  April 2017
• Credit Card Management: Seven Strategies to Take Advantage of the Growth Wave
  February 2017
• 2017 Payments Outlook
  January 2017
• Making Merchant Mobile Payment Apps More Engaging
  January 2017
• Moving 3-D Secure Forward
  December 2016
• 2017 Outlook: Credit
  December 2016
• 2017 Outlook: Merchant Services
  December 2016
• Company Snapshot: Riskified
  December 2016
• Credit Scoring as a Competitive Differentiator
  November 2016
• Card-Not-Present Fraud: The Merchant Empire Strikes Back
  November 2016
• Credit Union Credit Cards: The Perfect Time for Growth
  October 2016
• Prepare for the Regulatory Trend Focused on Fairness and Clarity in Financial Services
  October 2016
• U.S. Credit Cards Metrics Look Good, but Will Profits Tailspin in 2017?
  September 2016
• Can Coalition Loyalty Programs Succeed in the United States?
  August 2016
• Mobile Card Controls: Do-It-Yourself Fraud Management
  August 2016
• EMV in 2016: Breaking Through the Bottleneck
  July 2016
• Merchant Acquiring’s Ecosystem: Evolving Beyond Transactions
  June 2016
• Bad News Comes in Threes: Assessing the Future of Marketplace Lending
  May 2016
• Premium Credit Cards: How to Hit a Small, Moving Target
  April 2016
• Exploring the European Payment Gateway Opportunity
  March 2016
• Mobile Account Opening: Adjusting to a New Normal
  January 2016
• 2016 Payments Outlook
  January 2016
• 2016 Outlook In-Depth: U.S. Consumer Credit Cards
  January 2016
• 2016 Outlook: U.S. Credit Cards
  December 2015
• Company Snapshot: Wallaby
  December 2015
• Small Business Credit Cards: The Key to Richer Customer Relationships
  November 2015
• A Thought Experiment: Could Credit Cards Disappear?
  September 2015
• Executive Insight: Are the U.S. Chip Rules Enough
  September 2015
• Migrating to EMV: The (Not So) Final Countdown
  August 2015
• The Disruptive Potential of Marketplace Lending in the U.S. Consumer Credit Market
  July 2015
• EMV: The Y2K of Payments
  May 2015
• Health Care Sector Opportunities for Acquirers
  April 2015
• The State of Consumer Credit Card Rewards 2015
  February 2015
• Merchant Acquiring in 2014: Integration, Integration, Integration
  January 2015
• 2015 Outlook: Payments
  December 2014
• 2015 Outlook: U.S. Credit Cards
  December 2014
• Company Snapshot: Zooz
  December 2014
• Credit Card Market Update: The Future Brightens for U.S. Issuers
  November 2014
• Merchant-Funded Rewards: Issuers Regroup After Disappointment
  October 2014
• Co-Branded Credit Cards: A 2014 Product Review
  October 2014
• Secured Credit Cards: An Alternative Path to Mainstream Card Products
  September 2014
• Are Mobile Controls the Next Essential Product Feature for Credit Card Accounts?
  August 2014
• Preparing for 2015: The Year of the Liability Shift
  August 2014
• Credit Card Collection Platforms: Compliance Takes Center Stage
  July 2014
• Virtual Accounts for Commercial Payments
  July 2014
• Payment Gateways Unlock Global E-Commerce Opportunities
  June 2014
• Credit Interchange Under Pressure from Industry Trends
  June 2014
• State of the Commercial Card Market, 2014
  June 2014
• Innovative Strategies for Credit Card Account Acquisition
  April 2014
• EMV Rollout for Commercial Card Stalled by Cost and Lack of Justification
  April 2014
• Payment Steering Poses Substantial Risk of Customer Attrition
  March 2014
• Debit Information Has No Place in Credit Bureau Reporting
  March 2014
• Card Fraud Detection Software: Enterprise and Transaction Solutions Converge
  March 2014
• Regulating Credit Card Rewards
  January 2014
• Outlook for the 2014 Payments Landscape
  January 2014
• Merchant Acquiring in 2013: New Distribution Channels Drive Growth
  December 2013
• Private Label Credit Cards Achieve Steady Growth in a Turbulent Market
  December 2013
• Update: U.S. Interchange Antitrust Settlement
  December 2013
• Small Business Credit Cards: Whetting Business Owners’ Appetite for Borrowing
  December 2013
• 2014 U.S. Credit Card Outlook
  December 2013
• Account Activation: Awakening Zombie Accounts
  November 2013
• The Three Stages of EMV Issuance: Entering Stage 2
  October 2013
• Premium Credit Cards: Products Converge in a Consolidating Market
  September 2013
• U.S. Mobile POS Payment Volume: Estimates and Projections
  September 2013
• Credit Account Processing Platforms: Seeking Growth One Account at a Time
  August 2013
• Consumer Credit Card Issuers: Struggling in a Growing Market(1)
  August 2013
• Mobile Payments: Opportunities and Strategies for Credit Issuers
  July 2013
• Consumer Credit Card Issuers: Struggling in a Growing Market
  May 2013
• Credit Card Reward Programs: Balancing Loyalty and Profitability
  April 2013
• 2013 U.S. Commercial Card Market Update
  April 2013
• EMV Cards: Instructions Required
  April 2013
• Trends in Credit Scoring and Model Development
  April 2013
• The Cost of EMV and the Credit Card Issuer Investment Decision
  February 2013
• Update on the Small Issuer Marketplace
  February 2013

Customer Interaction

• Mobile Banking as a Hub: Redefining Service Delivery
  July 2018
• ATM as Branch: The Potential of ATM-Based Self-Service as a Substitute for Branches
  May 2018
• Conversational Commerce Speaks to New Market Opportunities for Merchants
  May 2018
• Open Banking and Its APIs Debut in Europe and the U.K. . . . and Next?
  March 2018
• Personalization 1.0: Have FIs’ Implementations Hit the Wall with Consumers?
  February 2018
• 2018 Outlook: U.S. Payments
  January 2018
• Gamification in Financial Institutions: Engaging and Educating Customers
  December 2017
• 2018 Outlook: Customer Interaction
  December 2017
• Fintech for Seniors: It’s Just the Beginning
  November 2017
• 2017 ATM Market Benchmark Report
  November 2017
• Doing Well by Doing Good: Delivery Models and Channels Serving the Financially Underserved
  October 2017
• Voice-Activated Conversational Interfaces: A Viable New Banking Channel
  October 2017
• Banking as a Platform: API Technology Presents Opportunity to Financial Institutions
  August 2017
• Prepaid Cards: Addressing the Needs of Goal-Oriented Savers
  August 2017
• Evolving Retail Concepts and Venues with Mobile Self-Checkout
  June 2017
• Virtual Financial Institutions Are Here. Hasn’t Anyone Noticed?
  May 2017
• Mobile Cash Access 2017: Engaging Customers by Linking Digital Banking to Cash
  April 2017
• Punching Above Their Weight: The Strategic Potential of Shared Delivery Channel
  March 2017
• 2017 Payments Outlook
  January 2017
• Small Business, Branches, and PFM: Missed Opportunities
  January 2017
• 2017 Outlook: Customer Interaction
  December 2016
• Company Snapshot: Splitit
  December 2016
• FI Delivery Channel Ecosystem: Crafting a Customer Experience
  December 2016
• 2016 ATM Market Benchmark Report
  October 2016
• A Digital Future Compels the Use of Technology to Automate Achieving Financial Goals
  October 2016
• Digital Banking Is Taking Hold: The State of Mobile and Online Banking in 2016
  September 2016
• Reaching Potential Wealth Management Customers Across the Wealth Spectrum
  August 2016
• Branch Design Developments in an Omnichannel World
  August 2016
• Interest Rates May Be Rising, but Will Channel-Driven Consumer Behavior Depart from the Past?
  June 2016
• Systems Monitoring: A Key Component of Omnichannel Banking
  April 2016
• Direct Banks and Servicing Costs
  April 2016
• Omnichannel Banking and Branch Reconfiguration: Strategies for “Lean Branching”
  March 2016
• 2016 Payments Outlook
  January 2016
• Anticipating the Effects of Federal Reserve’s Interest Rate Increases
  January 2016
• 2016 Outlook: Banking Channels
  December 2015
• The State of Digital Banking in 2015
  November 2015
• Analytics Innovations for Business Users Show Promise in Banking
  November 2015
• 2015 ATM Market Benchmark Report
  October 2015
• Executive Insight: Are the U.S. Chip Rules Enough
  September 2015
• Company Snapshot: Meniga
  July 2015
• Tapping a Banking Market Segment with High Potential: Small and Midsized Enterprises
  May 2015
• Omnichannel Banking Is Taking Hold: Lessons Learned So Far
  May 2015
• Online Account Opening: Lessons Learned So Far
  March 2015
• Contact Centers: A Critical Component for Customer Satisfaction in Banking
  March 2015
• Preparing for NFC, Apple Pay, and Other Digital Payment Options in Banking
  February 2015
• The Importance of Systems Monitoring in Banking
  January 2015
• 2015 Outlook: Payments
  December 2014
• 2015 Outlook: Banking Channels
  December 2014
• The Evolving Branch Banking Strategy
  December 2014
• Company Snapshot: GoBank
  December 2014
• Deepening Customer Relationships with Wealth Management Banking
  October 2014
• Deepening Customer Relationships with Small Business Banking
  October 2014
• 2014 ATM Market Benchmark Report
  August 2014
• Preparing for 2015: The Year of the Liability Shift
  August 2014
• The Emergence of Digital Banking
  July 2014
• Big Data and Debit: Now or Later?
  July 2014
• DDA Underwriting and Account Opening Process: Today and Tomorrow
  July 2014
• Improving the Customer Experience Through Analytics and Omnichannel Banking
  July 2014
• Postal Systems and Payments: A Logical Pairing
  June 2014
• Convergence of ATMs and Mobile Banking: Mobile Cash Access and Prestaging of ATM Withdrawals
  May 2014
• Update on the Full-Service Banking Branch Channel
  April 2014
• Becoming the Banking Customer’s Primary Financial Institution
  April 2014
• EMV and ATMs Update: A Waiting Game
  March 2014
• Online Account Opening and Hybrid Channel Processes Drawing Increased Interest
  February 2014
• Extending the Reach of Channels to Wealth Management and Small Business Banking
  February 2014
• Outlook for the 2014 Payments Landscape
  January 2014
• Mobile Wallet Options for Financial Institutions
  December 2013
• 2013 ATM Market Benchmark Report
  December 2013
• Interaction and Advice via Evolving Banking Channels
  October 2013
• Arriving Now - Banking's Branch of Tomorrow
  September 2013
• Anticipating Omnichannel Banking: Channels and Core Systems Interoperability
  September 2013
• Global Consumer Mobile Banking Functionality Overview
  July 2013
• The Hidden Value of Analytics in Banking
  June 2013
• Rediscovering the Value of the Call and Contact Center
  May 2013
• Mobile Banking Deployment: Partnering and Outsourcing
  May 2013
• Global ATM Functionality Overview
  March 2013
• Next-Generation Online Banking: Mobile, PFM, and Bill Pay
  March 2013
• Omnichannel Business Strategies in Banking
  February 2013
• 2014 Banking Channels Outlook
  February 2013
• 2013 Outlook: Banking Channels
  December 2012
• The Case for Early ATM EMV Compliance in the United States
  December 2012
• Strategic Uses of Self-Service in Banking: New Solutions Integrate ATM and Mobile Channels
  December 2012
• Surcharge-Free ATMs and Shared Branching Networks
  December 2012
• 2012 Mobile Banking Market Assessment
  November 2012
• This Time It's Different: Why Banks and Credit Unions Can Finally Expect Fewer Branch Transactions
  October 2012
• Branch Automation: Maximizing Branch Efficiency
  September 2012
• Banking Profitability Drivers
  August 2012
• Retail Banking Contact Centers: Strategic Considerations
  July 2012
• Demographic Shifts in Banking: Usage Patterns by Age and Income
  July 2012
• 2012 ATM Market Benchmark
  June 2012
• Leveraging Marketing and Analytics in Banking
  April 2012
• iPad and Other Tablet Computer Use in Banking
  April 2012
• Evolution of Branch-Based Advice in Multichannel Banking
  March 2012
• Trends in Branch Deployment
  March 2012
• Branch-Based, Self-Service Banking Channels
  March 2012
• Mobile Banking and Customer Account Strategies
  February 2012
• Mobile Banking Products Today: A Look at the Top 30 Banking Institutions
  January 2012
• 2012 Outlook: Banking Channels
  December 2011
• The Evolution of the ATM Banking Channel
  December 2011
• Be SMART About Social Media
  November 2011

CustomerMonitor Survey Series

• Mobile Payments: Still Waiting for Broader Adoption in the U.S.
  November 2018
• Consumers and Prepaid: Shifting Toward Digital
  September 2018
• Consumers and Personal Finance: Advice and Tools Breed Engagement
  May 2018
• ATM and Self-Service Banking: The Importance of Surcharge-Free ATMs
  April 2018
• Digital Banking: Improvements Needed to Compete with Fintech
  April 2018
• Omnichannel and Branch Banking: Getting It Right
  March 2018
• U.S. Consumers and Debit: Shift to Online May Inhibit Use
  January 2018
• U.S. Consumers and Credit: Playing the Rewards Game
  December 2017
• Mobile Payments: Greater Value Needed for Widespread Adoption
  October 2017
• Consumers and Prepaid: Caution Ahead
  September 2017
• Consumers and Personal Finance: Don’t Overlook the Basics
  April 2017
• ATM and Self-Service Banking: Key to Engagement
  March 2017
• Digital Banking: Shift to Smartphones May Require New Support
  March 2017
• Omnichannel and Branch Banking: Remember and Reward Your Customers
  February 2017
• U.S. Consumers and Debit: Signs of Displacement
  January 2017
• U.S. Consumers and Credit: Young Adults Return to Credit Card Use
  December 2016
• Mobile Payments: Market Leadership Is Up for Grabs
  October 2016
• Consumers and Prepaid: Growing Use, Especially for Retailer-Specific Cards
  August 2016
• Consumers and Personal Finance: Advice Needed at All Levels
  June 2016
• Self-Service, ATM, and Other Channel Banking: Expand My Options
  April 2016
• Digital Banking: Smartphones Spark Online and Mobile Growth
  March 2016
• Omnichannel and Branch Banking: Make It Personal
  February 2016
• Consumers and Debit in the U.S.: Heightened Security Concerns
  December 2015
• U.S. Consumers and Credit: Potential Disruption to Issuers
  November 2015
• Mobile Payments Is Really Here
  October 2015
• Consumers and Prepaid: Young, Mobile, and Affluent Drive Growth
  September 2015
• Online Banking, Bill-Pay, and P2P: Mobile Access Spurs Growth
  May 2015
• Mobile and Tablet Banking: P2P Is Driving Growth
  April 2015
• Self-Service, ATM, and Other Channel Banking: Teller Displacement Begins
  March 2015
• Branch Banking: Rising Use for Financial Advice
  February 2015
• Consumers and Credit: New Cardholders Demand More Credit
  January 2015
• Consumers and Prepaid: Rising Use, Especially by Mobile
  December 2014
• Consumers and Debit in the U.S.: Rising Demand for New Services
  November 2014
• Mobile Payments: Only If Relevant and Useful
  September 2014
• Online Banking: A Shift to Mobile Platforms
  June 2014
• Mobile and Tablet Banking: Key to Customer Retention
  May 2014
• Branch Banking 2013: The Power of Cross-Selling
  April 2014
• Self-Service, ATM, and Other Channel Banking: Rising Use in a Mobile Era
  February 2014
• Credit 2013: Consumers Eye Cobranded Rewards
  January 2014
• Consumers and Debit 2013: A Shift to Alternative Payments
  December 2013
• Prepaid 2013: Buying More For Own Use
  October 2013
• Mobile Payments 2013: Young Adults and Minorities Take the Lead
  September 2013
• Self-Service, ATM, and Other Channel Banking: Omnichannel Experience Needed
  June 2013
• Online Banking: Improving the Customer Experience
  May 2013
• Mobile and Tablet Banking: Catalyst for Change
  April 2013
• Branch Banking 2012: All About the Relationship
  February 2013
• Consumers and Credit 2012: Come Back, Young Cardholders
  February 2013
• Consumers and Prepaid 2012: More Tools, Please
  November 2012
• Consumers and Mobile Payments 2012: Make It Useful
  October 2012
• Consumers and Debit 2012: Cardholders Settle Down and Take Action
  August 2012
• U.S. Consumers and Social Media: Revisiting Banking's Social Influence
  June 2012
• Mobile Momentum: The Promise and Challenge of Mobile Banking
  May 2012
• Consumers and ATMs: New Opportunities for the Old Channel
  April 2012
• Branch Banking: The Times Are Changing (Slowly)
  April 2012
• Consumers and Debit 2011: Cardholders Reacting in Slow Motion
  February 2012
• Consumers and Prepaid 2011: Don't Forget The Gifts
  December 2011
• Consumers and Prepaid 2011: Don't Forget The Gifts - Cross Tabs
  December 2011
• Consumers and Mobile Payments: Familiarity Paving the Way
  September 2011
• Consumers and Online Bill Management
  September 2011
• U.S. Credit Cardholders: Waiting For A Rebound
  September 2011
• U.S. Credit Cardholders: Waiting For A Rebound - Cross Tabs
  September 2011
• Banking On Loyalty: The Role of Relationship Rewards
  July 2011
• Banking On Loyalty: The Role of Relationship Rewards - Cross Tabs
  July 2011
• U.S. Consumers and Social Media: Banking's Social Revolution - Cross Tabs
  June 2011
• U.S. Consumers and Social Media: Banking's Social Revolution
  June 2011
• Consumers and Retail Banking Channels: Old Channels Never Die
  April 2011
• Consumers and Retail Banking Channels: Old Channels Never Die - Cross Tabs
  April 2011
• Debit Cardholders: Calm Before the Storm
  January 2011
• Debit Cardholders: Calm Before the Storm - Cross Tabs
  January 2011
• Credit Cardholders: A Seismic Shift in the User Landscape - Cross Tabs
  December 2010
• Credit Cardholders: A Seismic Shift In The User Landscape
  December 2010
• Retailer Apps Show Promise As Mobile Consumers
  October 2010
• Retailer Apps Show Promise As Mobile Consumers - CrossTabs
  October 2010
• Consumers Push Prepaid Cards in New Directions Despite Ongoing Scrutiny - CrossTabs
  September 2010
• Consumers Push Prepaid Cards in New Directions Despite Ongoing Scrutiny
  September 2010
• 2009 - CPS - Issue #4 - Rewards
  October 2009
• 2009 - CPS - Issue #4 - CrossTabs - Rewards
  October 2009
• 2009 - CPS - Issue #3 - CrossTabs - Mobile
  October 2009
• 2009 - CPS - Issue #3 - Mobile
  October 2009
• 2009 - CPS - Issue #2 - Prepaid
  September 2009
• 2009 - CPS - Issue #2 - CrossTabs - Prepaid
  September 2009
• 2009 - CPS - Issue #1 - CrossTabs - Credit
  July 2009
• 2009 - CPS - Issue #1 - Credit
  July 2009

Debit

• 2018 U.S. ATM Benchmark Report
  November 2018
• 2019 Outlook: U.S. Debit Cards and Alternative Products
  November 2018
• Global Interchange Regulation: Impact on Debit Cards
  October 2018
• U.S. Recurring Payments Market Forecast, 2017–2021: Set It and Forget It
  October 2018
• U.S. Faster Payments Forecast, 2017–2021, Update: The Consequences of Faster Payments
  August 2018
• 2018 Annual U.S. Debit Market Data Review
  July 2018
• The Intersection of Digital and Debit
  July 2018
• Payment Account Reference: Finding the Cardholder Account in a Sea of Tokens
  May 2018
• Asian Mobile Payment Apps as a Way of Life: A Look at Alipay, Paytm, and WeChat Pay
  May 2018
• U.S. Market Forecast for P2P Solutions, 2017–2021
  March 2018
• Faster Payments: U.S. Forecast, 2017–2021
  February 2018
• Payment Channel Alternatives to the Card Networks for Merchant
  February 2018
• 2018 Outlook: U.S. Payments
  January 2018
• 2018 Outlook: U.S. Debit Cards and Alternative Products
  December 2017
• 2018 Outlook: Merchant Services
  December 2017
• Doing Well by Doing Good: Delivery Models and Channels Serving the Financially Underserved
  October 2017
• Same Day ACH: Debit’s Debut
  October 2017
• Faithful Companion: Prepaid Supports Credit and Debit Cards
  September 2017
• The Evolution of Debit Cards
  September 2017
• Operational Excellence: The Best Debit Marketing Strategy
  September 2017
• C-Stores a Rising Force in Merchant Loyalty
  August 2017
• U.S. Faster Payments Is Sorta Kinda Here
  August 2017
• Acquiring DDAs and Debit Digitally
  August 2017
• The On-Demand Economy: Mobile Apps That Deliver Convenience Boost Payments Volume
  August 2017
• Taking Zelle for a Spin
  July 2017
• 2017 Annual U.S. Debit Data Review
  June 2017
• Justifying Real-Time Payments in the United States
  May 2017
• Bill Pay: Fast and Simple Wins
  April 2017
• A More Competitive Debit Network Battlefield
  March 2017
• Decoupled Debit: The Start of Mainstream Adoption?
  March 2017
• New Trends Underscore Role of Surcharge-Free ATMs
  February 2017
• A Rose by Any Other Name: What’s the Difference Between Debit and Prepaid?
  February 2017
• 2017 Payments Outlook
  January 2017
• Making Merchant Mobile Payment Apps More Engaging
  January 2017
• Debit and 3-D Secure 2.0
  December 2016
• 2017 Outlook: Debit
  December 2016
• Payment Services Directive 2
  December 2016
• Small Business Debit: Hiding in Plain Sight
  November 2016
• The New Prepaid Rule Will Affect Checking Accounts
  November 2016
• Card-Not-Present Fraud: The Merchant Empire Strikes Back
  November 2016
• The Growing Importance of Healthcare Accounts
  November 2016
• Company Snapshot: PayPerks, Inc.
  November 2016
• Is Zelle the De Facto P2P Solution in the U.S.?
  November 2016
• International Money Transfers: Simpler, Digital, and Cheaper
  October 2016
• Can Coalition Loyalty Programs Succeed in the United States?
  August 2016
• Here Comes Same Day ACH
  August 2016
• Mobile Card Controls: Do-It-Yourself Fraud Management
  August 2016
• 2016 Annual U.S. Debit Market Data Review
  July 2016
• Has Debit Outlived Its Shelf Life?
  July 2016
• Dual-Message Debit Makes Its Entrance
  May 2016
• 2016 Annual U.S. Debit Rewards Review with U.K. Comparison
  February 2016
• 2016 Payments Outlook
  January 2016
• Table Manners: Restaurants and the EMV Migration
  December 2015
• 2016 Outlook: U.S. Debit Cards
  December 2015
• The Emergence of Mass Pay Solutions
  November 2015
• Prospect of Real-Time Payments for the U.S. Changes in Real Time
  November 2015
• Seizing the Opportunity of a U.S. Real-Time Network
  October 2015
• Adventures with CurrentC
  October 2015
• The Opportunity of Person-to-Person Payments
  October 2015
• Executive Insight: Are the U.S. Chip Rules Enough
  September 2015
• Have The Alternative Payment Providers Won?
  September 2015
• Debit Transactions in an EMV World: A Practical Guide
  July 2015
• Cash as the Disrupter in the Changing World of Payments
  June 2015
• Predictions for the U.S. Migration to EMV Debit Cards
  June 2015
• Instant Issue Debit Cards: A Second Look
  May 2015
• EMV: The Y2K of Payments
  May 2015
• Top 50 U.S. Retail Banks and Credit Unions’ Debit Rewards and Loyalty Programs: 2014 Annual Review
  April 2015
• Company Snapshot: Buzz Points
  February 2015
• 2015 Outlook: Payments
  December 2014
• 2015 Outlook: U.S. Debit Cards
  December 2014
• Faster Payments Coming Soon: The Path to Near Real-Time Payments in the U.S.
  November 2014
• Merchant-Funded Rewards: Issuers Regroup After Disappointment
  October 2014
• Company Snapshot: Jumio
  October 2014
• Decoupled Debit: A Product Whose Time Has Come (Again)
  October 2014
• Are Mobile Controls the Next Essential Product Feature for Credit Card Accounts?
  August 2014
• Debit Profits Under Pressure: Alternative Revenue Models Needed
  August 2014
• Walk-In and Alternative Bill Payments in the United States
  August 2014
• Big Data and Debit: Now or Later?
  July 2014
• DDA Underwriting and Account Opening Process: Today and Tomorrow
  July 2014
• Postal Systems and Payments: A Logical Pairing
  June 2014
• Cardholder Account Controls via Mobile Devices
  June 2014
• Instant Issuance of Debit Cards: The Newest Best Practice
  May 2014
• Debit Information Has No Place in Credit Bureau Reporting
  March 2014
• P2P Payments: Financial Institution vs. Third-Party Digital Solutions
  February 2014
• Online Account Opening and Hybrid Channel Processes Drawing Increased Interest
  February 2014
• Top 50 U.S. Retail Banks and Credit Unions Debit Rewards and Loyalty: 2013 Annual Review
  January 2014
• Outlook for the 2014 Payments Landscape
  January 2014
• National Debit Networks: When Global Goes Local
  December 2013
• Online Cash Payments: Threat or Opportunity?
  December 2013
• 2014 Debit Cards Outlook
  December 2013
• U.S. Mobile POS Payment Volume: Estimates and Projections
  September 2013
• Durbin Year Two Survey
  August 2013
• The Business and Branding of Mobile Wallets
  July 2013
• Personal Financial Management Tools: Bills, Budgets, and Beyond
  May 2013
• PayPal: Less than a Friend?
  May 2013
• Tween Cards
  April 2013
• Contactless Cards: Listening for a Heartbeat
  April 2013
• Carrier Billing: Teeny Tiny Gets Bigger
  March 2013
• Core Financial Relationships After Free Checking
  February 2013
• American Express and Walmart's Bluebird
  February 2013

Emerging Technologies

• 2019 Outlook: Emerging Technologies Trends in the U.S.
  November 2018
• EMV Technology Update: EMV Classic, Faster EMV, and Now QR Code EMV
  June 2018
• First Data Pilots a Token Service Provider Solution
  May 2018
• Conversational Commerce Speaks to New Market Opportunities for Merchants
  May 2018
• Developing an Appropriate and Sustainable Business Plan for an API Portal
  April 2018
• Payment Channel Alternatives to the Card Networks for Merchant
  February 2018
• 2018 Outlook: U.S. Payments
  January 2018
• Authentication Market Shake-up as Visa Enters the Market
  January 2018
• Corporate Banking Now Peeking Through the Blockchain Window
  December 2017
• 2018 Outlook: Emerging Technologies
  December 2017
• 2018 Outlook: Merchant Services
  December 2017
• Now Is the Time to Develop an AI Business Plan Beyond Fraud
  December 2017
• Mobile Is Coming in Commercial Payments
  October 2017
• Voice-Activated Conversational Interfaces: A Viable New Banking Channel
  October 2017
• Bringing AI into the Enterprise: A Machine Learning Primer
  August 2017
• The On-Demand Economy: Mobile Apps That Deliver Convenience Boost Payments Volume
  August 2017
• Evolving Retail Concepts and Venues with Mobile Self-Checkout
  June 2017
• Mobile POS: More Than Just Payments for Merchants
  May 2017
• Behavioral Biometrics Will Restructure the Authentication Landscape in the Next 5–8 Years
  May 2017
• Emerging Technology in Corporate Payments? Faster Strides but Legacy Providers Remain the Leaders
  April 2017
• Mobile Order and Pay Ahead: A New Sales Channel for Restaurants and Merchants
  March 2017
• Mobile Payments Platforms and Markets: How High Is Up?
  February 2017
• Biometrics: A Market Forecast for Consumer Adoption
  January 2017
• 2017 Payments Outlook
  January 2017
• Biometrics: A New Wrinkle Changes the Authentication Landscape
  January 2017
• 2017 Outlook: Emerging Technologies
  December 2016
• Toward a Theory and Practice of Data in an Always-On World
  December 2016
• Will Google Make Current Biometric Approaches Obsolete?
  November 2016
• 10 Reasons To Be Skeptical That Blockchain Will Disrupt Financial Services Any Time Soon
  November 2016
• A Digital Future Compels the Use of Technology to Automate Achieving Financial Goals
  October 2016
• Understanding Risk in Bitcoin and Bitcoin Exchanges
  August 2016
• The Outlook for Commercial Mobile Payments
  July 2016
• Alternative Currencies: Are Cryptocurrencies Ready for Prime Time?
  June 2016
• R3 CEV Isn't Building on the Blockchain. Should You?
  April 2016
• The Visa Developer Platform: Opening the Gates to Innovation
  April 2016
• From Card-on-File to On-Demand Payments: New Payment Model and Strategies For Payment Providers
  April 2016
• Merchant Mobile Wallets: Mobile Payments in Action
  April 2016
• 2016 Payments Outlook
  January 2016
• A Deep Dive into Chase Pay
  January 2016
• Eight Technologies That Will Impact Payments and Banking Going Forward
  December 2015
• 2016 Outlook: Emerging Technologies
  December 2015
• Wearables: Generating the Next Wave of Personal Finance Experiences
  November 2015
• Mobile Payment App Support: Review, 2015
  October 2015
• How Many Sidechains Can Bitcoin Economics Support?
  September 2015
• Executive Insight: Are the U.S. Chip Rules Enough
  September 2015
• Why PayPal Bought Xoom: Emerging Markets Opportunity Too Good to Ignore
  July 2015
• Understanding Bitcoin: Blockchain Applications Beyond Payments
  June 2015
• Defining a Strategic Path for Banks Regarding EMV, Tokens, Apple Pay, and Mobile Apps
  May 2015
• Apple Pay at Six Months: A Medium-Term Outlook
  April 2015
• The Obstacles Facing Android to Enable a Payments Infrastructure That Rivals Apple Pay
  January 2015
• M-POS: Expanding the Payments Value Chain into New Territories
  January 2015
• Company Snapshot: Kopo Kopo
  January 2015
• 2015 Outlook: Payments
  December 2014
• 2015 Outlook: Emerging Technologies
  December 2014
• A SWIFT Disruption? Bitcoin and Peer-to-Peer Models Challenge the Remittance Business
  December 2014
• Payment Networks 2.0: The Battle for Tokenization
  October 2014
• PayPal’s Future: What Separation from eBay Will Mean
  October 2014
• A Mobile Payments Taxonomy and Forecast, 2014–2025
  September 2014
• A Sleeping Giant Awakes: How Apple Pay Works and What It Means for Payments
  September 2014
• The Internet of Things Can Deliver an Immersive Experience: Will Payment Networks Lead the Way?
  September 2014
• Mobile Payments Strategy in the Omnichannel Age
  August 2014
• Preparing for 2015: The Year of the Liability Shift
  August 2014
• Payment Gateways Unlock Global E-Commerce Opportunities
  June 2014
• Company Snapshot: Dwolla
  June 2014
• Foreign Exchange via Mobile
  May 2014
• Microsoft’s Acquisition of Nokia: A Strategy for Mobility
  May 2014
• Enabling Host Card Emulation for Mobile Payments via the Cloud
  April 2014
• Mobile Banking and Financial Services Transformation
  April 2014
• Bitcoin Basics, Trends, Regulations, and Usage
  April 2014
• Alibaba/Alipay: An Emerging Technology Review from a U.S. and Global Perspective
  February 2014
• Company Snapshot: LevelUp
  January 2014
• Mobile Point-of-Sale (m-POS) Acquiring Solutions
  January 2014
• Outlook for the 2014 Payments Landscape
  January 2014
• The Rise of New Consumer and Small Business Lending Models: Peer-to-Peer and More
  December 2013
• 2014 Emerging Technologies Outlook
  December 2013
• The Digital Security Transformation
  October 2013
• Payment Card Tokenization: Merchant Use Extends Beyond Reducing Breach Risk
  September 2013
• Tablets at Checkout: A True Disruptor
  September 2013
• U.S. Mobile POS Payment Volume: Estimates and Projections
  September 2013
• Mobile Payments in the Transportation Industry
  July 2013
• Alternative Currencies: Is There Staying Power?
  June 2013
• Keeping Up with M-Pesa
  June 2013
• Social Payments: Mobile and Online Services Help Both Social and Collective Spending
  June 2013
• The Benefits, and Dangers, of Two-Factor Authentication
  May 2013
• M-Commerce: Opportunities, Challenges, and Inevitability
  May 2013
• Business at the Periphery: Opportunities Around the Transaction
  April 2013
• Emerging Technologies: An Outlook from Q1 2013
  April 2013
• Mobile Wallets: The U.S. Landscape
  March 2013
• Self-Checkout Retail Terminals: Benefits, Detriments, and Opportunities
  March 2013
• U.S. EMV Timeline Beyond the Road Maps: How Long Will Conversion Really Take?
  February 2013
• Checking In on the Mobile Giants
  January 2013
• Prepaid Outlook 2013: Rethinking the Meaning of the Card
  December 2012
• Single-Merchant Wallets: Mobile Payments for the Immediate Future
  December 2012
• Motivating Consumer Adoption of Mobile Payments
  December 2012
• The NFC Revolution: Anticipating Changes in the U.S. Payments Landscape
  October 2012
• Mobile Point-of-Sale Solutions: A Comparative Analysis
  September 2012
• The Dangers of Public Wi-Fi: Fraud Implications of Sniffer-Based Attacks
  July 2012
• Maximizing the Value of Social Media
  June 2012
• Micropayments and the Durbin Amendment
  May 2012
• A Moment in Time
  May 2012

Global Payments

• Fighting Payments Fraud: No Rest for the Weary
  December 2018
• B2B Marketplaces: Disruption Presents Opportunity
  November 2018
• Global Interchange Regulation: Impact on Debit Cards
  October 2018
• Procure-to-Pay Convergence: Market Review and Vendor Comparison
  September 2018
• Asian Mobile Payment Apps as a Way of Life: A Look at Alipay, Paytm, and WeChat Pay
  May 2018
• The Canadian Open-Loop Prepaid Market: 2017
  May 2018
• General Data Protection Regulation: The European Union’s Cross-Industry Approach to Data Protection
  April 2018
• International Commercial Card Markets Outlook: 2016–2021
  April 2018
• Open Banking and Its APIs Debut in Europe and the U.K. . . . and Next?
  March 2018
• U.K. Prepaid Market Dynamics, 2017
  January 2018
• 2017 ATM Market Benchmark Report
  November 2017
• The Canadian Open-Loop Prepaid Market: 2016
  November 2017
• Evolution of Merchant Acquiring in Europe
  November 2017
• Doing Well by Doing Good: Delivery Models and Channels Serving the Financially Underserved
  October 2017
• Brazil, Russia, India, and China: Payment Developments in the BRIC Countries
  October 2017
• Bringing AI into the Enterprise: A Machine Learning Primer
  August 2017
• U.S. Faster Payments Is Sorta Kinda Here
  August 2017
• Virtual Financial Institutions Are Here. Hasn’t Anyone Noticed?
  May 2017
• Commercial Cards Global Markets: Travel and Virtual Accounts Driving Growth
  May 2017
• Payment Services Directive 2: Worldwide Industry Implications
  April 2017
• Biometrics: A Market Forecast for Consumer Adoption
  January 2017
• 2017 Payments Outlook
  January 2017
• Biometrics: A New Wrinkle Changes the Authentication Landscape
  January 2017
• Payment Services Directive 2
  December 2016
• Brexit’s Impact on Commercial Payments
  November 2016
• 2016 ATM Market Benchmark Report
  October 2016
• International Money Transfers: Simpler, Digital, and Cheaper
  October 2016
• Breaking Down Barriers: Challenges for Commercial Global Card Programs
  October 2016
• Can Coalition Loyalty Programs Succeed in the United States?
  August 2016
• Understanding Risk in Bitcoin and Bitcoin Exchanges
  August 2016
• Alternative Currencies: Are Cryptocurrencies Ready for Prime Time?
  June 2016
• The Canadian Open-Loop Prepaid Market: 2015
  June 2016
• Update on Faster Corporate Payments
  April 2016
• Commercial Cards in Europe: Stagnating or Growing?
  March 2016
• Exploring the European Payment Gateway Opportunity
  March 2016
• 2016 Annual U.S. Debit Rewards Review with U.K. Comparison
  February 2016
• Asia-Pacific Commercial Credit Cards: Market Review
  February 2016
• Country Payments Market Profile: South Africa
  January 2016
• 2016 Payments Outlook
  January 2016
• Country Payments Market Profile: Mexico
  January 2016
• 2016 Outlook: Global Payments
  December 2015
• Can Digital Banks Stay Digital Only?
  December 2015
• 2015 European Contactless Card Payments Landscape
  October 2015
• European Mobile Person-to-Person Payment Systems: A Changing Environment
  October 2015
• The Impact of Contactless Cards on the U.K.’s Mobile Payments Future
  September 2015
• Executive Insight: Are the U.S. Chip Rules Enough
  September 2015
• Global Interchange Regulation: Pandora’s Box for Commercial Cards?
  August 2015
• European E-Commerce Alternative Payment Providers Gaining Momentum
  August 2015
• Company Snapshot: Funding Circle
  June 2015
• An Introduction to Peer-to-Peer Lending: A European Perspective
  June 2015
• A (Potential) Revolution in Retail Banking Competition: U.K. Case Study
  May 2015
• 2015 U.K. Debit Rewards Landscape Review
  May 2015
• Country Payments Market Profile: India
  April 2015
• Country Payments Market Profile: Turkey
  March 2015
• Global Payment Card Fraud Trends and Statistics
  March 2015
• Company Snapshot: Pivo
  March 2015
• The Expanding Role of Telcos in Payments
  February 2015
• Social Media and Mobile Messaging Providers’ Payment Apps: More Than Just P2P
  January 2015
• Global Interchange Regulation: 2014 Update
  January 2015
• Company Snapshot: WorldRemit
  January 2015
• 2015 Outlook: Payments
  December 2014
• 2015 Outlook: Global Payments
  December 2014
• Company Snapshot: Traxpay
  December 2014
• European M-POS Providers
  December 2014
• Global Mobile Payments Regulations: Hoping for Technology Standardization
  October 2014
• Global Digital Currency Regulations: Divergent Paths
  October 2014
• PayPal’s Future: What Separation from eBay Will Mean
  October 2014
• Surveying the Global Prepaid Travel Card Landscape
  October 2014
• Searching for the Payment El Dorado: BRIC vs. MINTS
  September 2014
• Global Transit Payment Initiatives
  August 2014
• African Payments Markets, 2014
  July 2014
• Postal Systems and Payments: A Logical Pairing
  June 2014
• Dilemma for Visa and MasterCard in Russia: Whether to Stay or Go
  June 2014
• Unbanked and Underbanked Consumers in South America: A Market for E-Payments
  May 2014
• Profiling the South American ATM Landscape
  May 2014
• Chinese Electronic Payment Market Update
  March 2014
• European E-Commerce Landscape
  March 2014
• Alipay: The E-Commerce Dragon Beyond the Great Wall
  March 2014
• Alibaba/Alipay: An Emerging Technology Review from a U.S. and Global Perspective
  February 2014
• The Brazilian Payments Market: Ready for the Limelight
  February 2014
• Wearable Banking Technologies: A Truly Mobile Banking Experience
  February 2014
• Dynamic Currency Conversion: A Growing Global Opportunity
  February 2014
• The SEPA Migration: When Will It Be Over?
  January 2014
• ICC and SWIFT’s Bank Payment Obligation Instrument Reduces Risk of Trade Financing Default
  January 2014
• Outlook for the 2014 Payments Landscape
  January 2014
• Real-Time Payment Systems: A Global Opportunity
  December 2013
• 2014 International Payments Market Outlook
  December 2013
• Global Regulatory Trends: Interchange Regulation
  November 2013
• International Contactless Payment Developments
  October 2013
• International EMV Developments 2013
  October 2013
• The Mobile Wallet Game: Visa and MasterCard Playing Both Offense and Defense Around the World
  October 2013
• Global Remittance Market
  September 2013
• Multicurrency Prepaid Cards Likely to Remain at Fringes of U.S. Payments Mix for Now
  August 2013
• International ATM Partnerships: Market Differentiators for Participating Banks?
  August 2013
• Cash-Based Alternative Online and Mobile Payment Services Around the World Exhibits
  August 2013
• The Mexican Payment Card Market
  July 2013
• Keeping Up with M-Pesa
  June 2013
• Global Mobile Retail Payment Initiatives 2013
  April 2013
• Payment Acquiring and Merchant Services in Canada 2013 Update
  April 2013
• Global Citizen ID Initiatives
  April 2013

Merchant Services

• 2019 Outlook: Merchant Services
  November 2018
• Pay-at-Table Technology in the U.S.: What Is Holding Back Adoption?
  October 2018
• U.S. Recurring Payments Market Forecast, 2017–2021: Set It and Forget It
  October 2018
• U.S. Mobile Payments Market Forecast, 2016–2025: Merchants Grow as Mobile Goes Mainstream
  September 2018
• U.S. Customers Shifting Their Shopping Channels and Preferences
  August 2018
• Five Reward Events That Will Alter the Credit Card Value Proposition
  June 2018
• EMV Technology Update: EMV Classic, Faster EMV, and Now QR Code EMV
  June 2018
• Private Label Credit Cards: A Market, Not Just a Niche
  May 2018
• First Data Pilots a Token Service Provider Solution
  May 2018
• Asian Mobile Payment Apps as a Way of Life: A Look at Alipay, Paytm, and WeChat Pay
  May 2018
• Conversational Commerce Speaks to New Market Opportunities for Merchants
  May 2018
• Payment Channel Alternatives to the Card Networks for Merchant
  February 2018
• 2018 Outlook: Merchant Services
  December 2017
• 2017 Closed-Loop Gift Card Holiday Forecast: Stockings Will Get Stuffed
  November 2017
• C-Stores a Rising Force in Merchant Loyalty
  August 2017
• The On-Demand Economy: Mobile Apps That Deliver Convenience Boost Payments Volume
  August 2017
• Evolving Retail Concepts and Venues with Mobile Self-Checkout
  June 2017
• Retail Gift Card Trends in the United States: 2016 in Review
  June 2017
• Mobile POS: More Than Just Payments for Merchants
  May 2017
• Mobile Order and Pay Ahead: A New Sales Channel for Restaurants and Merchants
  March 2017
• A More Competitive Debit Network Battlefield
  March 2017
• Decoupled Debit: The Start of Mainstream Adoption?
  March 2017
• Mobile Payments Platforms and Markets: How High Is Up?
  February 2017
• Making Merchant Mobile Payment Apps More Engaging
  January 2017
• 2017 Outlook: Merchant Services
  December 2016
• Company Snapshot: Riskified
  December 2016
• Card-Not-Present Fraud: The Merchant Empire Strikes Back
  November 2016
• The Growing Importance of Healthcare Accounts
  November 2016
• Can Coalition Loyalty Programs Succeed in the United States?
  August 2016
• Mobile Card Controls: Do-It-Yourself Fraud Management
  August 2016
• Merchant Acquiring’s Ecosystem: Evolving Beyond Transactions
  June 2016
• Exploring the European Payment Gateway Opportunity
  March 2016

Prepaid

• Prepaid Card Fraud
  December 2018
• 15th Annual U.S. Closed-Loop Prepaid Cards Market Forecasts, 2017–2021
  November 2018
• 2019 Outlook: Prepaid
  November 2018
• 15th Annual U.S. Open-Loop Prepaid Cards Market Forecasts, 2017–2021
  September 2018
• The Canadian Open-Loop Prepaid Market: 2017
  May 2018
• BIN Sponsorship of Prepaid Card Programs: Benefits for Financial Institutions
  April 2018
• 2018 Consumer Financial Protection Bureau (CFPB) Final Prepaid Rule: Is This Really It?
  March 2018
• 2018 Outlook: U.S. Payments
  January 2018
• U.K. Prepaid Market Dynamics, 2017
  January 2018
• U.S. Commercial Prepaid Cards: 2015–2020 Forecast
  December 2017
• 2018 Outlook: Prepaid
  December 2017
• The Canadian Open-Loop Prepaid Market: 2016
  November 2017
• 14th Annual U.S. Closed-Loop Prepaid Cards Market Forecasts, 2017–2020
  November 2017
• 2017 Closed-Loop Gift Card Holiday Forecast: Stockings Will Get Stuffed
  November 2017
• Faithful Companion: Prepaid Supports Credit and Debit Cards
  September 2017
• Prepaid Cards: Addressing the Needs of Goal-Oriented Savers
  August 2017
• InComm VanillaDirect: A Tool for Cash Payments
  July 2017
• Open-Loop Prepaid Card Management: Strategies to Take Advantage of the Industry’s Inflection Point
  June 2017
• Retail Gift Card Trends in the United States: 2016 in Review
  June 2017
• Company Snapshot: CashStar
  March 2017
• 14th Annual U.S. Open-Loop Prepaid Cards Market Forecasts, 2017–2020
  March 2017
• Hang onto Your Hats: 2017 Is Shaping Up to Be a Wild Ride
  February 2017
• A Rose by Any Other Name: What’s the Difference Between Debit and Prepaid?
  February 2017
• 2017 Payments Outlook
  January 2017
• 13th Annual U.S. Closed-Loop Prepaid Cards Market Forecasts, 2016–2019
  December 2016
• 2017 Outlook: Prepaid
  December 2016
• The New Prepaid Rule Will Affect Checking Accounts
  November 2016
• Company Snapshot: PayPerks, Inc.
  November 2016
• 2016 Closed-Loop Gift Card Holiday Forecast: Ready for Santa
  November 2016
• The CFPB Final Prepaid Rule Is Here: What Now? Start with Disclosures and Marketing
  November 2016
• Prepaid Fraud Prevention in a Changing World
  October 2016
• 13th Annual U.S. Open-Loop Prepaid Cards Market Forecasts, 2016–2019
  September 2016
• Self-Use of Gift Cards in the United States
  September 2016
• Retail Gift Card Trends in the United States: 2015 in Review
  August 2016
• Gift Cards Are Dematerializing
  August 2016
• The Canadian Open-Loop Prepaid Market: 2015
  June 2016
• The Internet of Things Will Be Prepaid
  May 2016
• Retailer Bankruptcies: Are Gift Card Holders Just Another Class of Creditor
  March 2016
• Payroll Cards in the United States: A Balancing Act for Providers
  March 2016
• Company Snapshot: Cachet Financial Solutions
  February 2016
• American Express’s 2016 Resolution: Realign the Prepaid Portfolio
  February 2016
• Customers Reselling Gift Cards: Benefits for Retailers
  February 2016
• 2016 Payments Outlook
  January 2016
• 12th Annual U.S. Prepaid Cards Market Forecasts, 2015–2018
  December 2015
• 2015 Closed-Loop Gift Card Holiday Forecast: Growth Returns
  December 2015
• 2016 Outlook: Prepaid
  December 2015
• Company Snapshot: PayGo Utilities
  December 2015
• The Emergence of Mass Pay Solutions
  November 2015
• Executive Insight: Are the U.S. Chip Rules Enough
  September 2015
• Tax Refunds and Prepaid Cards: Any Room Left in the Market?
  July 2015
• Retail Gift Card Trends in the United States: 2014 in Review
  July 2015
• The Six Million Dollar Customer: Using Technology to Build a Profitable Customer Base
  June 2015
• EMV: The Y2K of Payments
  May 2015
• Seeking Pastures Beyond Walmart: Green Dot Buys Distribution Diversity
  May 2015
• Murphy’s Law and the CFPB: The Proposed Prepaid Rule Won’t Protect Anyone
  March 2015
• 2015 Outlook: Payments
  December 2014
• 2015 Outlook: Prepaid
  December 2014
• Company Snapshot: GoBank
  December 2014
• Happy Holidays for Gift Cards? Retailers Face Two Possible Gift Card Futures
  November 2014
• EMV Hazards for Prepaid
  November 2014
• 11th Annual U.S. Prepaid Cards Market Forecasts, 2014–2017
  November 2014
• Surveying the Global Prepaid Travel Card Landscape
  October 2014
• A Mobile Payments Taxonomy and Forecast, 2014–2025
  September 2014
• Secured Credit Cards: An Alternative Path to Mainstream Card Products
  September 2014
• Prepaid Card Mall Volumes Continue to Grow in the U.S.
  August 2014
• Transit and Tolls: New Tracks for Growth in Prepaid in the U.S.
  August 2014
• Embracing a Digital Future: Three Case Studies in Prepaid Card Distribution
  July 2014
• Retail Gift Card Trends in the United States: 2013 in Review
  May 2014
• Comparing the Customer Support Delivered in Mobile Payment Applications
  April 2014
• Managing Gift Card Operational Complexity and Enabling a Mobile Channel Platform
  March 2014
• Company Snapshot: Gyft
  March 2014
• Wearable Banking Technologies: A Truly Mobile Banking Experience
  February 2014
• The Future Is Not in the Cards: Will 'Wearable Payments' Replace Wallets?
  January 2014
• Company Snapshot: LevelUp
  January 2014
• Is Chase the Canary in the Prepaid Coal Mine?
  January 2014
• Outlook for the 2014 Payments Landscape
  January 2014
• Prepaid Distribution Strategies in the United States 2013
  December 2013
• Prepaid Phone Customers: The Next Big Market for Prepaid Payments Cards
  December 2013
• Beyond the Turnstile: Adding Open-Loop Functions to Transit Fare Cards
  December 2013
• Gift Cards Remain at the Top of Holiday Shopping Lists
  December 2013
• 2014 U.S. Prepaid Outlook: It’s All Political
  December 2013
• Prepaid Card Fraud and Risk Controls in the United States
  November 2013
• Bird-watching Reveals Only Part of the Sophisticated American Express Prepaid Plan
  October 2013
• Tenth Annual U.S. Prepaid Cards Market Forecasts, 2013–2016
  October 2013
• U.S. Mobile POS Payment Volume: Estimates and Projections
  September 2013
• Tenth Annual U.S. Closed-Loop Prepaid Market Assessment
  August 2013
• Tenth Annual U.S. Open-Loop Prepaid Cards Market Assessment and Prepaid Market Overview
  August 2013
• Revisiting the Prepaid Financial Services Value Chain
  August 2013
• Customer Identification Programs in Prepaid: Best Practices
  July 2013
• Bank Regulators: Not Just For Banks Anymore
  June 2013
• Field Notes on Merchant Payments Steering
  April 2013
• New Strategies for Prepaid Profitability: A Pro Forma Analysis
  March 2013
• Payments Privacy Is Not Always Sinister
  March 2013
• Prepaid Outlook 2013: Rethinking the Meaning of the Card
  December 2012
• Checks Become More Liquid as Visa and Chexar Deploy a Check Cashing Network
  December 2012
• Prepaid Cards: A Survey of Bank Attitudes, Adoption Rates, and Deployment Plans
  November 2012
• Prepaid Distribution in the United States
  November 2012
• There's No Gift Like Plastic for the Holidays
  November 2012
• The Ninth Annual U.S. Prepaid Cards Markets Forecast (2012-2015)
  October 2012
• Mobile Deposit Capture Will Significantly Expand the Prepaid Market
  September 2012

Small Business Payments and Banking Survey Series

• Small Business Banking: A Captive Audience
  November 2018
• Business Credit Cards and B2B Payments: Opportunity to Improve Market Penetration
  September 2018
• Payment Acceptance as Digital Channels Expand
  June 2018
• 2017 Small Business Payments and Banking Survey - Banner 2
  February 2018
• Business Banking Services: Keeping Up with Millennial Owners
  February 2018
• Business Credit Cards and B2B Payments: More Credit, Please
  November 2017
• Payment Acceptance in a Complex Environment: Banks, Watch Out
  July 2017
• 2017 Small Business Payments and Banking Survey - Banner 1
  July 2017
• Business Banking Services: Expanding Online and Mobile
  February 2017
• Business Credit Cards and B2B Payments: Addressing Credit Opportunity
  December 2016
• Payment Acceptance in a Complex Environment
  November 2016
• 2016 Small Business Payments and Banking Survey - Banner 1
  November 2016
• 2016 Small Business Payments and Banking Survey - Banner 2
  November 2016
• 2016 Small Business Payments and Banking Survey - Banner 3
  November 2016
• 2016 Small Business Payments and Banking Survey - Banner 4
  November 2016

The Customer Merchant Experience

• Shopping Behavior, Channel Usage, and Loyalty: How Behavior Aligns with Experience
  August 2018
• Payments, ATMs, and Prepaid: How Payments Align with Experience
  July 2018
• The Merchant Experience
  April 2018