Mercator Advisory Group’s new Insight Summary Report, 2020 Small Business PaymentsInsights, Payment Acceptance - The Payments Shift, reveals that U.S. small businesses are starting to see a shifting payments environment among their customers. The report is the second of three from Mercator’s annual Small Business PaymentsInsights Survey Series, a part of Mercator’s Primary Data Service. It is based on findings from Mercator Advisory Group’s online survey of 2,000 U.S. small businesses fielded in March and April 2020.
The report is a detailed look at the way small businesses in the U.S. accept payments. Topics covered include; sales channels, payments accepted, and the payment vendor relationship.
“Small businesses are adapting to the changing consumer payments payment behaviors. As consumers increase their usage of card payments, small businesses are modifying their acceptance to include options such as mobile wallets and contactless technologies,” states the author of the report, Pete Reville, Director of Primary Data Services including Small Business PaymentsInsights Survey Series at Mercator Advisory Group.
The report is 65 pages in length.
Companies mentioned in the report include: Alibaba, American Express, Apple, Chase , UnionPay, Clover, Discover, Fiserv, Google, LevelUp, Mastercard, PayPal, Revel, Samsung, Shopify, Shopkeep, Square, Stripe, Verifone, Visa, WeChat