Small Business Payments Survey Series

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    This Report is available to members of Mercator Advisory Group’s Small Business Payments Survey Series Service. Please be advised that this Report is normally part of a research and advisory service that provides ongoing support throughout the year. As such, this Report contains significant depth of content that is selected for its strategic importance to our members.

    While the Report represents significant analyst time invested, there is no means of our ascertaining if it will fully meet your specific intended purposes. Typically, these Reports form the basis for future discussions with our clients where we are able to fine-tune additional information that we have gathered in the construction of the series of Reports (or locate new information rapidly due to our exclusive focus on gathering information in the payments industry) for specific member needs.

    This individual Primary Data Report is not available as a single purchase. 


    Use the form below to request more information on becoming a Primary Data member.




Business Banking Services and Business Outlook

You must be subscribed to Mercator's Small Business Payments Survey Series service to download this Report

This report explores the use of core deposit and loan products and other business services such as payroll services, financial advice, or specific loans or leasing arrangements used by small businesses, as well as the types of financial institutions used. A detailed discussion of delivery channels includes a review of online and mobile banking capabilities used and important features needed, as well as branch-based services and activities performed at the branch. We investigate the types of relationships small businesses have with their financial institutions highlighting the use of wealth management and financial advice. We gauge small businesses’ outlook on revenue, profitability and employment growth, and analyze borrowing attitudes in the context of respondents’ 2016 business expectations.