Hello, and welcome to the newly redesigned Mercator Advisory Group website and the Commercial and Enterprise Payments Service page. You will find that the site is designed to provide our members with a higher level of communication and information and enhanced functionality. The Commercial and Enterprise Payments page of the site will host research available to members of the service, analyst blogs, a stream of the latest Tweets and social media postings as well as content from Mercator Advisory Group’s free online news and information resource, PaymentsJournal.com.

The new director the Commercial and Enterprise Payments Advisory Service, Amy Hoke, brings to Mercator Advisory Group more than 20 years of experience in the payments industry. She is excited to apply her knowledge of the market and unique insights to Mercator Advisory Group research and consulting. Most recently before joining Mercator, her expertise and technology background were instrumental in helping Bottomline Technologies with strategic planning and customer implementations of Paymode-X, a business-to-business payments and invoicing network.  Prior to joining Bottomline, Amy held senior positions at JPM Chase and MasterCard focusing on electronic payments.

Amy Hoke’s first Viewpoint for in the service focuses on high-value commercial card payments. A forthcoming Research Report will address the ways that companies leverage technology to achieve working capital optimization. 

Mercator Advisory Group is planning the 2014 research agenda and values members’ input on what research and analysis will be valuable to them.  Let Amy know what topics you would like to learn more about. Through the newly redesigned website, she can communicate directly with you.  She looks forward to getting to know members and others interested in the Commercial and Enterprise Payments Advisory Service. 

You can reach her by email at ahoke@mercatoradvisorygroup or by phone at 781-419-1722781-419-1722.