Self-Checkout Retail Terminals: Benefits, Detriments,and Opportunities
New Mercator Advisory Group research examines the market for
Boston, MA - March 14, 2013 - The customer checkout
process is a high priority for merchants in part because it affects the
customer's shopping experience. The merchant does not want the
customer's final interaction during shopping to be unpleasant.
invest significant time and money to optimize the checkout process and
ensure that it is expedient and secure and offers sufficient customer
service to leave the customer with a positive impression. Increasingly,
retailers are finding this can be accomplished with self-checkout
Mercator Advisory Group's new report, Self-Checkout Retail Terminals: Benefits, Detriments, and Opportunities,
analyzes the inherent positive and negative aspects of self-checkout
solutions and determines which merchants have the most to gain by
adopting them. The report also details the current market for
self-checkout terminals, including profiles of current products from the
four largest solution manufacturers, and provides an outlook for how
technological developments will affect self-checkout in the future.
benefit of self-checkout terminals to both merchants and consumers has
led to a rapid increase in the number of such terminals," says Dave Kaminsky, senior analyst in Mercator Advisory Group's Emerging Technologies Service and author of the report.
"The technology is young, still growing and improving quickly. That
growth, paired with the developments in the payments ecosystem
surrounding it, will lead to sustained increase in demand over the next
Highlights of the report include:
Analysis of the benefits and detriments of self-checkout, including the
extent to which the benefits profit the merchant and the detriments can
The characteristics required for a merchant to take advantage of the
opportunities offered by self-checkout, and profiles of the industries
most likely to include merchants with such characteristics
Explanation of the current market for self-checkout solutions, with
profiles of products available from the four largest manufacturers of
The likely effect of innovations and economic developments in the near
future on the demand for self-checkout, from both the merchant and the
The report contains the following exhibit:
This report is 21 pages long with one exhibit.
Companies mentioned in the report include: AisleBuyer, Fujitsu, IBM, JCPenney, NCR, Price Chopper, QThru, Toshiba, Walmart, and Wincor Nixdorf.
Members of Mercator Advisory Group's Emerging Technology Advisory Service
have access to this report as well as the upcoming research for the
year ahead, presentations, analyst access and other membership benefits.
Please visit us online at www.mercatoradvisorygroup.com.
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About Mercator Advisory Group:
Advisory Group is the leading, independent research and advisory
services firm exclusively focused on the payments and banking
industries. We deliver pragmatic and timely research and advice designed
to help our clients uncover the most lucrative opportunities to
maximize revenue growth and contain costs. Our clients range from the
world's largest payment issuers, acquirers, processors, merchants and
associations to leading technology providers and investors. Mercator
Advisory Group is also the publisher of the online payments and banking
news and information portal PaymentsJournal.com.