Boston, MA -- In new research, Banking Profitability Drivers, Mercator Advisory Group reviews how retail financial institutions (FIs) are driven to improve their efficiency, productivity, and overall financial performance, and are poised to make their organizations stronger and more profitable.
"After a half-decade of macroeconomic and microeconomic malaise, the financial performance of banks and other financial institutions (FIs) is largely improving and is poised for further improvements. For many of these FIs, however, customer profitability remains tepid, particularly when compared to pre-financial-crisis levels," comments Ed O'Brien, director of Mercator Advisory Group's Banking Channels Advisory Service and author of the report.
Highlights of this report include:
Discussion of the need for financial institutions to improve their performance in the wake of the Durbin Amendment to compensate for reduction in revenues formerly provided by fees
Evidence that customers value strong, well-managed institutions with sufficient resources to deliver superior products and services
Description of different approaches, including the use of software products and consulting services to help FIs improve profitability
Review of leading tools and techniques that provide comprehensive and relevant views into profitability potential at the customer, household, and branch levels
One of 15 exhibits in this report:
This report is 26 pages long and has 15 exhibits.
Organizations mentioned in this report include: Bank Industry Architecture Network (BIAN), FIS, Fiserv, Harte-Hanks Trillium, IBM, Jack Henry & Associates, JPMorgan Chase, SAP, SAS, U.S. Small Business Administration, and Temenos.
Members of Mercator Advisory Group's Banking Channels Advisory Service have access to this report as well as the upcoming research for the year ahead, presentations, analyst access and other membership benefits.
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About Mercator Advisory Group
Mercator Advisory Group is the leading, independent research and advisory services firm exclusively focused on the payments and banking industries. We deliver pragmatic and timely research and advice designed to help our clients uncover the most lucrative opportunities to maximize revenue growth and contain costs. Our clients range from the world's largest payment issuers, acquirers, processors, merchants and associations to leading technology providers and investors. Mercator Advisory Group is also the publisher of the online payments and banking news and information portal PaymentsJournal.com.