North American PaymentsInsights

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North American PaymentsInsights – Canada Prepaid Crosstabs
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North American PaymentsInsights – Canada Mobile Crosstabs
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North American PaymentsInsights – Canada Debit Crosstabs
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North American PaymentsInsights – Canada Credit Crosstabs
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2020 North American PaymentsInsights: Debit - Continued Change
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North American PaymentsInsights
Twice each year, Mercator Advisory Group’s North American PaymentsInsights. a tracking study, delivers survey data and valuable insights on trends in consumer behavior and attitudes. Two separate surveys – one with respect to payment products, and the other regarding emerging payment and technology developments – are fielded to two online panels of nationally representative households — 3,000 in the United States and 1,000 in Canada. Among other important issues, the surveys’ results reflect changes in consumer attitudes as the shift toward mobile platforms continues, new technology emerges, and creative loyalty programs and alternative payment tools and service offerings gain greater appeal.
Clients who subscribe to North American PaymentsInsights, a tracking study, not only benefit from Mercator’s broad payments industry expertise and the extensive work we do with and/or on behalf of our member clients, but they also gain from Mercator’s professional research capabilities to develop highly topical and relevant questions that have significant impact on payments and channel delivery business strategy. The membership offering includes all North American data sets going back as far as 2009 and as many “ad hoc” queries of the data sets as needed. In addition to the cross-tabulations provided, within the subscription year we also offer one custom recut of the banners against member-specific categories in order to make the data as relevant to the member organization as possible. It is Mercator analysts’ depth of experience in addressing strategic issues, Mercator’s consistency of tracking year-over-year trends, and the flexibility we demonstrate working with our members to answer custom data queries that differentiate this offering from other survey-based products.
Our clients use our data to explore issues such as:
- Understanding the use of IoT on consumer payments
- Sizing the mobile payment market
- Uncovering security and fraud issues consumers are facing
- How new ways of making payments are affecting consumer behavior
- Attitudes toward new recurring payments services
- How consumers are navi- gating the many ways to pay bills
- The dynamics of payments including prepaid, credit, and debit in their many forms
- Card acquisition and usage
- Online and offline payments
The surveys are based on:
- A national online panel of 3,000 U.S. adult households reflective of U.S. Census consumer demographics. A panel of 1,000 nationally representative households in Canada.
- The North American PaymentsInsights surveys U.S. and Canadian consumers semi- annually. The Payments survey is conducted each June, and the Emerging Payments and Technology survey is conducted each November. We also have available a European PaymentsInsights that includes a panel of 7,000 households across seven countries.
- The robust surveys provide a projectable sample of consumer data, even among sub-segments.
- Each year, Mercator updates the surveys with questions on the latest topics and issues to help clients identify new opportunities and better understand the disrupters to payments and channels.
Annual subscription benefits to North American PaymentsInsights offerings:
- Includes cross-tabulation data from the two annual surveys
- Provides eight “Insight Summary Reports” summarizing the survey findings by topic and presenting analysis and critical insight into the latest payment technologies and channel trends
- Identifies key shifts and year-over-year trends in consumer payment preferences
- Evaluates consumer use/interest in traditional and emerging banking products/services
- Pinpoints when and why consumers choose their payment method and banking preferences
- Highlights interest and use of new payment types, banking concepts, and tools
- Incorporates country-level analyses where appropriate
2020 North American PaymentsInsights
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December 2020
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December 2020
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December 2020
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December 2020
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December 2020
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December 2020
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November 2020
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October 2020
2019 North American PaymentsInsights
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July 2020
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June 2020
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May 2020
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April 2020
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April 2020
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March 2020
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March 2020
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February 2020
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February 2020
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November 2019
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November 2019
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October 2019
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September 2019
2018 CustomerMonitor Survey Series
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July 2019
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June 2019
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May 2019
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March 2019
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January 2019
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December 2018
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November 2018
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September 2018
2017 CustomerMonitor Survey Series
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May 2018
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April 2018
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April 2018
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March 2018
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January 2018
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December 2017
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October 2017
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September 2017
2016 CustomerMonitor Survey Series
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April 2017
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March 2017
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March 2017
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February 2017
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January 2017
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December 2016
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October 2016
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August 2016
2015 CustomerMonitor Survey Series
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June 2016
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April 2016
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March 2016
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February 2016
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December 2015
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November 2015
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October 2015
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September 2015
2014 CustomerMonitor Survey Series
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May 2015
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April 2015
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March 2015
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February 2015
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January 2015
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December 2014
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November 2014
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September 2014
2013 CustomerMonitor Survey Series
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June 2014
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May 2014
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April 2014
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February 2014
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January 2014
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December 2013
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October 2013
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September 2013
2012 CustomerMonitor Survey Series
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June 2013
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May 2013
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April 2013
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February 2013
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February 2013
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November 2012
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October 2012
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August 2012
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May 2012
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April 2012
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April 2012
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February 2012
2011 CustomerMonitor Survey Series
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December 2011
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December 2011
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September 2011
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September 2011
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September 2011
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September 2011
2010 CustomerMonitor Survey Series
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July 2011
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July 2011
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June 2011
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June 2011
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April 2011
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April 2011
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January 2011
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January 2011
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December 2010
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December 2010
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October 2010
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October 2010
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September 2010
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September 2010
2009 CustomerMonitor Survey Series
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October 2009
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October 2009
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October 2009
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October 2009
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September 2009
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September 2009
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July 2009
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July 2009