46th Efma Congress: Banking Transformation

46th Efma Congress: Banking Transformation 


Location:
Altis Grand Hotel
Rua Castilho 11
1269-072 Lisboa
Portugal

Date: October 18 - 19, 2018 

Most banks have started the digitization and transformation journey, but only few have conscientiously chosen a new strategic path. On the other barricade, FinTechs have been expanding into segments beyond retail and offering more sophisticated solutions. Taking all these challenges as an opportunity, 46th Congress will address them by key transformation themes:

• Putting ‘customer’s needs’ to the core and leverage ‘co-creation with customers’ to develop best services and customer experience
• Preparing your organization to effectively collaborate with FinTechs/partners in an ecosystem environment
• Creating digital ecosystems to effectively realize Open Banking opportunity
• Monetizing new business models
• Bringing diversity to your teams and work in agile mode to boost innovation engine
• Analysing different applications of AI in customer experience, operational efficiency and data analytics