Roles and ResponsibilitiesPatricia (Patti) is Director, Emeritus. Her lengthy career in the financial services industry spans 30 years and covers a wide range of the payments and banking market. Patti's knowledge and experience in successfully creating innovation from within has continued at Mercator Advisory Group where she lead the Debit Advisory Service and is a recognized industry thought leader for her work analyzing the market during a time of tremendous turmoil and opportunity.BackgroundPrevious ExperiencePrior to joining Mercator, Patti held a succession of leadership positions within Fiserv, PaySys International, and SunTrust Bank in addition to running her own consulting firm. Her career has been entirely focused on the financial services industry with an emphasis on building value through strategic product development, resource management, and operational excellence.Patti is an accomplished writer with her work appearing in the Journal of Payments Strategy & Systems and other industry publications and she is widely quoted in mainstream and niche publications. Patti is a frequent speaker and panelist at a wide variety of industry events covering topics such as trends in the debit market, loyalty, revenue generation, legislative impact, and product/market strategies.Patti's areas of expertise include, payment product strategy and implementation competitive market analysis, market trends, business model development, product positioning and go-to-market strategies, and vendor assessment.
EducationPatti graduated from the University of Miami, cum laude with a degree in English. She has taught classes at the Florida Bankcard School and was as adjunct business instructor at Central Florida College.
2018 Payments and Banking Outlooks
COMPLIMENTARYQuarterly Analyst Roundtable: 2018 Outlook for Payments and Banking