Roles and Responsibilities
Michael is responsible for Mercator Advisory Group’s relationships with clients and prospects on the West Coast, in the Asia-Pacific region and in Australia and New Zealand.BackgroundPrevious ExperienceMichael’s background is broad and diverse with sales, marketing and management experience in retail and financial/insurance services and over 15 years in high-tech product and services sales. He’s provided strategic and tactical sales and marketing consulting services to emerging technology product and service companies. Bergman is also an accomplished business writer and has been published in Mass High Tech and Call Center Magazine.Professional BackgroundIndependent Sales & Marketing Consultant, Consultant/Principal, 7 yearsCorporate Technologies, Inc., Senior Account Executive, 1 yearObject Management Group, Manager, Business Development, 2 yearsCMI Technology Solutions, Inc., Senior Sales Executive, 4 yearsKnowledge Management Associates, Director of Business Development, 1 yearPlural, Inc., Manager of Business Development, 1 yearEducationMichael holds an MBA with a Marketing and Market Research concentration from Boston College’s Carroll Graduate School of Management and a BA in Political Science from the University of Massachusetts.
WEBINARAnalyst Roundtable: Customer Retention and Engagement