Our Team:

Karen Augustine

Manager, Primary Data Services

Email: kaugustine@mercatoradvisorygroup.com
(781) 419-1728

Roles and Responsibilities

Karen is Manager of the CustomerMonitor Survey Series, a primary data and analysis offering that tracks consumer attitudes and behaviors toward payment products and banking channel topics.


Previous Experience
Karen has 20 years of experience in market research, strategic planning, and consulting in a variety of consumer and high technology products and service industries including real estate, printing and publishing and networked services.

Karen’s areas of expertise include, market size, segmentation, and forecasting, competitive market analysis, and market trends.

Karen has extensive experience in the design and execution of primary research for strategic planning, product development, and marketing, having held management positions within a variety of market research and consulting firms including State Street Consultants as well as in Fortune 500 companies.

Karen holds a B.A. in Politics with emphasis in Economics from Mount Holyoke College.

Latest Research

Consumers and Credit: Rising Usage
Reports - December 25, 2018

Small Business Banking: A Captive Audience
Reports - November 28, 2018

Mobile Payments: Still Waiting for Broader Adoption in the U.S.
Reports - November 14, 2018