Roles and ResponsibilitiesSue is Director, Prepaid Advisory Service at Mercator Advisory Group covering all things with a “pay-in-advance” / prepaid focus. The Prepaid Advisory Service has a focus that spans both open and closed loop debit cards.
BackgroundPrevious ExperienceSue’s professional credentials include over 30+
years of financial industry experience with the last 15 years primarily in
payments, the last 10 years focused solely on prepaid cards as the industry
became viable. Sue comes to Mercator Advisory Group from the digital start-up
Digiliti Money (formerly Cachet Financial Solutions), where she worked hands on
to launch a prepaid program where all transactions are performed via native
mobile apps. Sue has issuer and program management experience with Visa DPS.
Her program management experience was honed from managing and expanding ACE
Cash Express’s APIs with NetSpend and issuer Meta Bank. Sue led a team to
enhance the retail point-of-sale system to support purchase, activation and
funding of an open loop prepaid debit card in one visit at any of the company’s
Sue also has years of experience in financial institution marketing, product
development, and management, including core system conversions, and competitive
analyses for product, feature, and pricing decisions. EducationSue holds a Bachelor’s in Business as well as a MBA from Spring Arbor University, Spring Arbor, Michigan.
Digital Gift Cards: U.S. Market, 2019Reports - January 09, 2020
2020 Outlook: PrepaidViewpoints - November 13, 2019
16th Annual U.S. Open Loop Prepaid Cards Market Forecast, 2019–2023Reports - October 31, 2019
REPORTMerchant Chargebacks Are on the Rise Due to Friendly Fraud