Roles and ResponsibilitiesSue is Director, Prepaid Debit Advisory Service at Mercator Advisory Group covering all things with a “pay-in-advance” / prepaid focus. The Prepaid Advisory Service has a focus that spans both open and closed loop debit cards.
BackgroundPrevious ExperienceSue’s professional credentials include over 30+ years of financial industry experience with the last 15 years primarily in payments, with the last 10 years focused solely on prepaid cards as the industry became viable.Having worked at digital start up Digiliti Money (formerly Cachet Financial Solutions), she has worked hands on in a start up prepaid program where all transactions were performed via native mobile apps. Prior to the start up, Sue gained issuer and program management experience specifically Visa DPS. The majority of her prepaid knowledge came from managing and expanding ACE Cash Express’ API’s with NetSpend and issuer Meta Bank. Sue lead a team to enhance the retail point of sale system to be able to purchase, activate and fund an open loop prepaid debit card in one visit at their 1,700 locations, including foreign CIP approvals.Beyond this, Sue has years of experience in financial institution marketing, product development and management including core system conversions, competitive analyses for product, feature and pricing decisions.EducationSue holds a Bachelor’s in Business as well as a MBA from Spring Arbor University, Spring Arbor, Michigan. Former life insurance license and series 7 & 66 license holder.
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