Roles and Responsibilities
Sue is Director, Prepaid Advisory Service at Mercator Advisory Group covering all things with a “pay-in-advance” / prepaid focus. The Prepaid Advisory Service has a focus that spans both open and closed loop debit cards.

Background

Previous Experience
Sue’s professional credentials include over 30+ years of financial industry experience with the last 15 years primarily in payments, the last 10 years focused solely on prepaid cards as the industry became viable. Sue comes to Mercator Advisory Group from the digital start-up Digiliti Money (formerly Cachet Financial Solutions), where she worked hands on to launch a prepaid program where all transactions are performed via native mobile apps. Sue has issuer and program management experience with Visa DPS. Her program management experience was honed from managing and expanding ACE Cash Express’s APIs with NetSpend and issuer Meta Bank. Sue led a team to enhance the retail point-of-sale system to support purchase, activation and funding of an open loop prepaid debit card in one visit at any of the company’s 1,700 locations.

Sue also has years of experience in financial institution marketing, product development, and management, including core system conversions, and competitive analyses for product, feature, and pricing decisions.

Education
Sue holds a Bachelor’s in Business as well as a MBA from Spring Arbor University, Spring Arbor, Michigan.