Prior Events

Mercator Advisory Group’s ongoing Webinars and teleconferences offer a sampling of findings from our extended research.

The intention of these events is to alert our members to work that has been completed to trigger more detailed one-on-one discussions concerning specific strategies and initiatives; and allows non-members to see (at a high-level) some of our areas of focus for research.

Below is a library of past Webinars and teleconference (slides).

Mercator Advisory Group is now using WebEx to present and record these virtual events. Members can simply log-in and download a file that allows access to replays of our Webinars and obtain slide presentations from past teleconferences.  

Non-members can now purchase replays of our Webinars for $250. Simply click on the listed Webinar and you will be directed to our purchase form. A link and passcode will be E-mailed to you upon your completed purchase.

As always, we would be delighted to schedule calls/meetings with our membership clients to delve deeper into any payments-related topic.

Prior Events 2013

Cash Usage: Trends and Opportunities Webinar April 2013 Patricia Hewitt

Webinar Reviewing the Dynamics of the Prepaid Market March 2013 Ben Jackson

Prior Events 2012

Finding Your Way in the Changing Closed-Loop World - 2012 October 2012 Ben Jackson

Banking 2.0: Innovation, Disruption, and the Better Idea September 2012 Patricia Hewitt

Past Webinars 2011

Big Data Analytics and Fraud Management June 2012 David Fish

Mobile Banking: A Channel on the Move May 2012 Edward O'Brien

Tools for Managing Commercial Card Programs May 2012 Patricia McGinnis

Solving the Micropayments Problem: Minimizing the Impact of Discount Fees on Small Ticket Transactions March 2012 Dave Kaminsky

Reaching Inside the Mobile Wallet November 2011 George Peabody

Credit Issuing Opportunities: A Tale of Two Segments November 2011 Ken Paterson

The U.S. Merchant Acquiring Industry in 2011: Going Mobile September 2011 David Fish

The Evolution of Payment System Risk Management June 2011 David Fish

US P2P Mobile Payments Market May 2011 George Peabody

Prepaid China April 2011 Terry X. Xie

Annual CustomerMonitor Survey Series Member Presentation March 2011 Ken Paterson

Debit Rewards and Loyalty Programs: Caught in the Crossfire March 2011 Patricia Hewitt

Past Webinars 2010

e-Commerce, Identity and Knowing Who You're Doing Business With October 2010 George Peabody

Social Networks and Consumer Payments: Disruptions Ahead! Or . . . The Games People Play September 2010 Patricia McGinnis

Healthcare Payments: A New Market Emerges August 2010 Patricia Hewitt

Global Prepaid Card Market Potential Ranking 2010 August 2010 Terry X. Xie

Understanding Prepaid Regulations: A Framework for Asking the Right Questions July 2010 Ben Jackson

The Economics of Debit Acquiring June 2010 David Fish

Social Networking Strategies - Innovation and Engagement Point to Clear Winners April 2010 Elizabeth Rowe

Developing Strategies for Today's Consumer Payment Preference April 2010 Ken Paterson

Tokenization 2.0 - Card Number Protection in the New Decade March 2010 George Peabody

Sixth Annual Prepaid Benchmark Findings: A Bright Spot in a Down Economy January 2010 Tim Sloane

The Economics of Debit Acquiring May 2010 David Fish

Past Teleconferences/Webinars 2009

Evolving US Payment Systems and Bank Delivery Channels: Death of the Teller.. Again? Webinar November 2009 Bob Landry

Webinar: The Harley Davidson Effect: Motivating Customers to Become Your Brand July 2009 Patricia Hewitt  Elizabeth Rowe

Webinar: The US Merchant Acquiring Market 2009 - Accelerating Change in a Down Economy October 2009 David Fish

Webinar: Prepaid Fraud and Risk - Between Cash and a Hard Place March 2009 David Fish

Teleconference: Reload Networks and the Growing Interest in GPR Card Issuing Brent Watters

Past Teleconferences 2008

Social Networking is the New Community Banking Teleconference Elizabeth Rowe

Examining the Opportunities and Challenges of Open-Loop in Retail Teleconference December 2008 Tim Sloane

5th Annual Network Branded Prepaid Benchmark Results Teleconference October 2008 Tim Sloane

The Economy, The Big Bank Mergers, and their Impact on Payments November 2008 David Fish  Elizabeth Rowe

Merchant Funded Discount Networks: Teleconference September 2008 David Fish

Merchant Acquiring 101 Teleconference August 2008 David Fish

Bank Reward Programs, Customer Satisfaction and Loyalty June 2008 Elizabeth Rowe

Past Teleconferences 2007

HSAs and Cards: Prepaid and Credit Opportunities August 2007 Tim Sloane  Ken Paterson

U.S. Mobile Banking and Payments: Finding the Seams, Accelerating the Pace June 2007 George Peabody

Market Reality: Prepaid Will Expand to Rival Debit and Credit Volume February 2007 Tim Sloane

Past Teleconferences 2006

The Small Business Credit Card Challenge: Capturing The Large, Messy Opportunity November 2006 Ken Paterson

Biometric Authenticated Payments September 2006 Michael Friedman

Steering Cardholder Transasctions August 2006 Ken Paterson

State of US Credit Card Reward Programs April 2006 Evren Bayri

State of the US Small Business Card Industry March 2006 Brian O'Keeffe

Online Authentication: Response to FFIEC Guidance January 2006 Michael Friedman

Past Teleconferences 2005

The Impact of Identity Theft on Internet Banking December 2005 Tim Sloane

Wireless POS Market Opportunities October 2005 Michael Friedman

Processor Value Added Services September 2005 Brian O'Keeffe

Prepaid Markets: Forecast and Results for Open and Closed Markets (Teleconference) August 2005 Tim Sloane

Strategic Use of the Online Channel: Developments in Credit Card Self-Service June 2005 Ken Paterson  Brian O'Keeffe

The Impact on Stakeholders of IP Enablement at the Point-of-Sale (POS) May 2005 George Peabody  Nick Holland

Prepaid Market Structures and Opportunities April 2005 Tim Sloane

Anti-Money Laundering Technology March 2005 Ken Paterson  Brian O'Keeffe